Payment and Farewell
The florist informs the customer of the total cost, processes the payment, and they exchange goodbyes.
Dialogue
Listen and follow along with the conversation
Vocabulary
Essential words and phrases from the dialogue
dozen
A dozen means twelve items. In the dialogue, 'two dozen roses' means 24 roses. It's common in English to buy flowers or eggs by the dozen.
arrangement
An arrangement is a decorative grouping of flowers, like a bouquet or display. Here, 'lily arrangement' refers to a pre-made bunch of lilies.
total
Total means the final amount after adding everything up. 'Your total comes to $85.50' is how shopkeepers announce the price to pay.
insert
To insert means to put something into a slot or hole. In payments, 'insert your card' means slide the credit card into the machine to pay.
trim
To trim means to cut a small amount off something to make it neat or fresh. 'Trim the stems' means cut the ends of flower stems to help them absorb water better.
stems
Stems are the long, thin parts of plants that support the flowers or leaves. In flower care, you trim stems to keep flowers fresh longer.
reminder
A reminder is something that helps you remember important information. 'Thanks for the reminder' shows appreciation for helpful advice.
last
In this context, 'last' means to stay fresh or alive for a period of time. 'I want them to last' means the flowers should not wilt quickly.
direct sunlight
Direct sunlight means strong, straight light from the sun without shade. Flowers like lilies should avoid it to prevent wilting.
helpful
Helpful means providing useful assistance. 'You've been very helpful' is a polite way to thank someone for good service.
pleasure
Pleasure means enjoyment or happiness. 'My pleasure' is a friendly response to 'thank you,' meaning it was enjoyable to help.
Key Sentences
Important phrases to remember and practice
Your total comes to $85.50.
This sentence is used by shopkeepers to tell the customer the final price. 'Comes to' is a common phrase for totaling amounts; it's useful in any shopping situation to confirm payment.
I'll pay with my card.
This expresses the payment method. 'Pay with' is a key phrase for choosing how to pay, like cash or card; intermediate learners can use it in stores worldwide.
Just insert your card here when you're ready.
This gives a simple instruction for using a card machine. 'When you're ready' adds politeness; it's practical for everyday transactions and shows how to guide someone politely.
Keep the roses in fresh water and trim the stems every couple of days.
This provides care advice using imperative verbs like 'keep' and 'trim.' 'Every couple of days' means approximately every two days; useful for explaining maintenance in service dialogues.
Got it. Thanks for the reminder.
'Got it' is informal for 'I understand,' and it pairs with thanks. This pattern is great for acknowledging advice quickly and politely in conversations.
This is for my wife's birthday, so I want them to last.
This explains the purpose and a desire. 'So' connects reason and result; it's a common structure for sharing why something matters, helpful in personal shopping talks.
Thanks again for all your help. You've been very helpful.
This shows repeated gratitude. 'Thanks again' emphasizes thanks; 'You've been' uses present perfect for ongoing actions. Use it to end service interactions positively.
You're very welcome! My pleasure.
Standard polite responses to thanks. 'You're welcome' is basic, while 'My pleasure' is warmer; both are essential for courteous replies in customer service.
Enjoy the celebration!
A well-wish for happy events. Imperative 'enjoy' makes it direct and friendly; use similar phrases like this for farewells in celebratory contexts.
Have a great day!
A common goodbye. 'Have a' wishes something good; it's a simple, everyday farewell pattern that's polite and widely used in English-speaking countries.