Counter Pickup from a Station
The user goes to a designated parcel pick-up station or small shop that handles deliveries. They need to provide identification or a pickup code to a staff member.
Dialogue
Listen and follow along with the conversation
Vocabulary
Essential words and phrases from the dialogue
package
A package is a wrapped item or box sent by mail or delivery service. Use it when talking about items you receive from online shopping or mail.
pickup code
A pickup code is a special number or code provided by the delivery service to collect your package. It's like a password to claim your item at a station.
ID
ID stands for identification, like a passport or driver's license, used to prove who you are. You often need it when picking up packages for security.
driver's license
A driver's license is an official card that proves you can drive and serves as personal ID. It's commonly used in the US for identification purposes.
check
In this context, to check means to verify or look at something carefully, like confirming details. It's useful for polite requests involving inspection.
receipt
A receipt is a document or signature confirming you have received something, like a package. Signing for receipt shows you accept the delivery.
sign
To sign means to write your name on a document to confirm something, like agreeing you received a package. It's a common step in deliveries.
Key Sentences
Important phrases to remember and practice
I'm here to pick up a package. I have a pickup code.
This sentence introduces your purpose clearly and provides necessary information. Use it at the start of a pickup interaction; it's polite and direct for intermediate learners to initiate service.
Could I please see your pickup code and an ID?
This is a polite request using 'Could I please' for formality. It's useful for service workers to ask for verification; practice it to sound professional and courteous.
Sure, here's the code on my phone, and here's my driver's license.
This responds positively with 'Sure' and offers items clearly. Use it when providing information; the structure connects items with 'and' for smooth delivery.
Thank you. Let me just check this for you. One moment, please.
This shows politeness with 'Thank you' and asks for patience using 'One moment, please.' It's practical for delaying slightly while verifying; teaches courteous interruption handling.
No problem. Is it usually busy around this time?
'No problem' means it's okay, and the question makes small talk. Use it to respond casually and engage in conversation; good for building rapport in service situations.
Found it! It's a medium-sized box, right?
This confirms the item with excitement ('Found it!') and seeks verification with 'right?'. Useful for double-checking details; the tag question 'right?' invites agreement politely.
Okay, here you go. Please sign here to confirm receipt.
'Here you go' hands over the item casually, followed by a request to sign. It's a standard handover phrase; teaches imperative for instructions in service contexts.
Thanks a lot! Have a great day.
This expresses strong gratitude with 'Thanks a lot!' and ends positively. Use it to close interactions warmly; common in American English for friendly farewells.