Emergency Appointment Request
Calling the clinic to request an urgent or emergency appointment for your pet due to a sudden illness or injury.
Dialogue
Listen and follow along with the conversation
Vocabulary
Essential words and phrases from the dialogue
emergency
A sudden and serious situation that needs immediate help, like a pet getting sick quickly.
appointment
A planned time to meet someone, such as booking a visit to the vet for your pet.
collapsed
Fell down suddenly, often because of weakness or illness, like a dog fainting.
pain
A feeling of hurt or discomfort, which animals show by whining or not moving.
breed
The type or variety of an animal, like Golden Retriever for a specific kind of dog.
yelped
Made a short, sharp cry of pain or surprise, commonly used for dogs barking suddenly.
shallowly
In a way that is not deep, like breathing that is quick and light instead of full.
comfortable
Feeling relaxed and without pain or worry, important for keeping a sick pet calm.
avoid
To stay away from or not do something, like not giving food to a sick animal.
Key Sentences
Important phrases to remember and practice
I need to make an emergency appointment for my dog.
This is a direct way to request urgent help; use it when calling for a sudden pet issue. 'Make an appointment' is a common phrase for booking, and 'emergency' adds urgency.
He just collapsed and seems to be in a lot of pain.
Describes symptoms clearly; useful for explaining pet problems. 'Just' means very recently, and 'seems to be' softens the statement to show observation.
What's Buster's breed and age, please?
A polite question to gather info; use in service calls. 'What's... please?' is a courteous way to ask, and it uses 'and' to connect two details.
This just happened about 15 minutes ago.
Gives timing of an event; helpful for emergencies. 'About' means approximately, and the structure reports recent facts simply.
We have an opening right now.
Offers an available slot; useful in scheduling. 'Opening' means free time, and 'right now' emphasizes immediacy for urgent situations.
Can you get him here within the next 20-30 minutes?
Asks about arrival time; practical for confirming logistics. 'Within' means before a limit, and 'the next' specifies future time range.
Just try to keep him as comfortable and still as possible.
Gives advice on care; use for instructions. 'As... as possible' is an idiom meaning to the best extent, and 'try to' suggests effort.
Drive safely, and we'll see you shortly.
A friendly closing; common in service talks. 'Drive safely' is a polite wish, and 'shortly' means soon, with 'and' connecting ideas.