Using Self-Service Car Wash Facilities
Practice asking about equipment operation, payment methods, and getting assistance
Situations
Choose from 6 conversations to practice
Choosing the Wash Bay and Understanding Instructions
The user arrives at the self-service car wash, chooses an available bay, and tries to understand the instructional signs for operating the equipment before starting the wash.
Making Payment and Starting the Wash Cycle
The user approaches the payment machine, tries to figure out how to pay (e.g., coins, card, digital payment), and then activates the first stage of the wash, like pre-soak or soap.
Troubleshooting Equipment Malfunction
During the wash, the pressure washer stops working, or the soap isn't dispensing properly. The user needs to identify the problem and potentially look for a help button or staff assistance.
Asking for Assistance from Staff
The user encounters an issue they can't resolve themselves (e.g., coin jam, machine error, confusion about settings) and approaches a staff member for explanation or direct assistance.
Understanding Different Wash Options
The user is confused by the various wash options offered (e.g., 'wax', 'spot-free rinse', 'triple foam') and needs to understand what each cycle does before selecting.
Dealing with Unexpected Charges or Time Limits
The user realizes their time is running out faster than expected, or there's an unexpected additional charge displayed. They try to understand why or how to extend their wash time.