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Asking About Pool Rules and Facilities

Understanding Specific Safety Procedures

A parent or new user asks about specific safety guidelines, such as the depth of different sections, lifeguard supervision, or rules for children in the pool.

Dialogue

Listen and follow along with the conversation

1
Sarah (Female)
Excuse me, I'm new here and I have a quick question about pool safety, especially since I have young children.
2
John (Male)
Certainly, what would you like to know? Safety is our top priority.
3
Sarah (Female)
Great. Could you tell me about the depth of the different sections of the pool? Also, what are your rules regarding children, especially for those who aren't strong swimmers?
4
John (Male)
We have a shallow end that's three feet deep, which gradually slopes to five feet in the middle, and then the deep end is twelve feet. For children under 12 or those who are not strong swimmers, they must be accompanied by an adult in the water at all times. We also require a supervisor-to-child ratio of 1:3 for non-swimmers.
5
Sarah (Female)
That's good to know. And what about lifeguard supervision? Are there always lifeguards on duty?
6
John (Male)
Yes, absolutely. We have certified lifeguards on duty whenever the pool is open. Their stations are clearly marked, and they conduct regular checks. Please also note that running on the deck is strictly prohibited for everyone's safety.
7
Sarah (Female)
Understood. No running, and keeping a close eye on the kids in the shallow end. Thank you so much for the detailed information. That really helps.
8
John (Male)
You're very welcome. Enjoy your swim, and if you have any more questions, just ask.

Vocabulary

Essential words and phrases from the dialogue

shallow end

The part of the pool with less deep water, safe for beginners or children to stand and play.

deep end

The part of the pool with the deepest water, usually for experienced swimmers only.

lifeguard

A trained person who watches over swimmers to ensure safety and rescue anyone in danger.

supervision

The act of watching and guiding someone to keep them safe, like parents watching children.

accompanied

To be with someone, often for support or safety, such as an adult going with a child.

prohibited

Something not allowed by rules, like 'no running' means it's forbidden for safety.

certified

Officially trained and qualified, like a lifeguard who has passed safety courses.

ratio

A comparison of amounts, like 1:3 means one supervisor for every three children.

Key Sentences

Important phrases to remember and practice

Excuse me, I'm new here and I have a quick question about pool safety.

This is a polite way to start a conversation when asking for information. Use it in public places like pools or gyms to get attention without being rude. 'Excuse me' is a common phrase for interruptions.

Could you tell me about the depth of the different sections of the pool?

This is a polite request for specific details using 'Could you tell me about...' which is softer than a direct question. Useful for inquiring about facilities; 'depth' refers to how deep the water is.

For children under 12 or those who are not strong swimmers, they must be accompanied by an adult.

This explains a rule using 'must be' for obligation. It's useful for understanding safety rules; practice with ages or conditions like 'under 12' to describe requirements.

We have certified lifeguards on duty whenever the pool is open.

This uses 'on duty' to mean working and available. It's a reassuring statement about services; 'whenever' shows it happens every time the pool opens, good for describing schedules.

Running on the deck is strictly prohibited for everyone's safety.

'Strictly prohibited' means completely not allowed. Use this to state rules firmly; 'for everyone's safety' explains the reason, which is common in public announcements.

Thank you so much for the detailed information. That really helps.

A grateful response after getting help. 'So much' emphasizes thanks, and 'that really helps' shows appreciation. Use at the end of conversations to be polite.

You're very welcome. Enjoy your swim, and if you have any more questions, just ask.

A friendly reply to thanks. 'You're welcome' is standard; 'just ask' invites more questions casually. Good for customer service or helpful interactions.