Customizing the Order
The customer wants to make changes to a standard menu item, such as adding or removing toppings, requesting no ice, or substituting a side dish from a combo.
Dialogue
Listen and follow along with the conversation
Vocabulary
Essential words and phrases from the dialogue
combo
A combo is a meal package that includes a main item like a burger, a side dish, and a drink, often at a discounted price. It's common in fast food to order a combo for value.
toppings
Toppings are extra ingredients added to food, such as lettuce, tomatoes, or cheese on a burger. You can request standard or extra toppings when customizing your order.
without ice
This phrase means no ice cubes in a drink. It's a polite way to customize your beverage, useful if you prefer your drink less diluted.
extra
Extra means additional or more than the usual amount. In ordering, say 'extra pickles' to add more of an item to your food.
pickles
Pickles are sliced cucumbers preserved in vinegar, often added to sandwiches or burgers for a tangy flavor. They're a popular topping in Western fast food.
side
A side is a small dish that comes with the main meal, like fries or salad. You can substitute one side for another in a combo.
instead of
This phrase means in place of or as a replacement for something else. Use it to swap items, like 'onion rings instead of fries'.
extra charge
An extra charge is an additional fee for changes or upgrades. It's polite to confirm if a substitution costs more.
Key Sentences
Important phrases to remember and practice
Hi, I'd like to order the Classic Combo, please.
This is a polite way to start ordering. 'I'd like to' is a formal expression for 'I want to', and 'please' adds courtesy. Use it to begin your order clearly in fast food settings.
I'll have a Coke, but could I get that without ice, please?
This sentence shows how to customize a drink. 'Could I get' is a polite request form using 'could' for possibility. The 'but' connects the main choice to the change, useful for modifications.
Yes, all the standard toppings, but could I also add extra pickles?
Here, 'standard toppings' means the usual ingredients. 'Could I also add' politely requests an addition. This pattern helps when agreeing to defaults but wanting extras.
And for the side, instead of fries, could I get onion rings instead?
This demonstrates substitution. 'Instead of' replaces one item with another, and repeating 'instead' emphasizes the change. It's practical for swapping sides in combos.
Sure, we can do onion rings for an extra charge of $1.50. Is that okay?
This is a service response confirming a change with a cost. 'Extra charge' explains the fee, and 'Is that okay?' seeks agreement. Staff use this to handle customizations professionally.
Yes, that's fine. So, just to confirm, that's a Classic Combo with a Coke (no ice), extra pickles on the burger, and onion rings instead of fries.
This is a confirmation sentence summarizing the order. 'Just to confirm' ensures accuracy before payment. It's useful for customers to repeat details to avoid mistakes.
That's correct! Your total will be $10.75.
This finalizes the order with the price. 'That's correct' affirms the summary, and 'will be' indicates future payment. Use it to wrap up transactions smoothly.