Customizing the Order

The customer wants to make changes to a standard menu item, such as adding or removing toppings, requesting no ice, or substituting a side dish from a combo.

Dialogue10

L
Lisa

Hi, I'd like to order the Classic Combo, please.

M
Michael

Okay, the Classic Combo. What drink would you like with that?

L
Lisa

I'll have a Coke, but could I get that without ice, please?

M
Michael

No problem, a Coke with no ice. And for your burger, do you want all the standard toppings?

L
Lisa

Yes, all the standard toppings, but could I also add extra pickles?

M
Michael

Extra pickles, got it.

L
Lisa

And for the side, instead of fries, could I get onion rings instead?

M
Michael

Sure, we can do onion rings for an extra charge of $1.50. Is that okay?

L
Lisa

Yes, that's fine. So, just to confirm, that's a Classic Combo with a Coke (no ice), extra pickles on the burger, and onion rings instead of fries.

M
Michael

That's correct! Your total will be $10.75.

Vocabulary8

  • combo

    A combo is a meal package that includes a main item like a burger, a side dish, and a drink, often at a discounted price. It's common in fast food to order a combo for value.

  • toppings

    Toppings are extra ingredients added to food, such as lettuce, tomatoes, or cheese on a burger. You can request standard or extra toppings when customizing your order.

  • without ice

    This phrase means no ice cubes in a drink. It's a polite way to customize your beverage, useful if you prefer your drink less diluted.

  • extra

    Extra means additional or more than the usual amount. In ordering, say 'extra pickles' to add more of an item to your food.

  • pickles

    Pickles are sliced cucumbers preserved in vinegar, often added to sandwiches or burgers for a tangy flavor. They're a popular topping in Western fast food.

  • side

    A side is a small dish that comes with the main meal, like fries or salad. You can substitute one side for another in a combo.

  • instead of

    This phrase means in place of or as a replacement for something else. Use it to swap items, like 'onion rings instead of fries'.

  • extra charge

    An extra charge is an additional fee for changes or upgrades. It's polite to confirm if a substitution costs more.

Key Sentences7

  1. 1

    Hi, I'd like to order the Classic Combo, please.

    This is a polite way to start ordering. 'I'd like to' is a formal expression for 'I want to', and 'please' adds courtesy. Use it to begin your order clearly in fast food settings.

  2. 2

    I'll have a Coke, but could I get that without ice, please?

    This sentence shows how to customize a drink. 'Could I get' is a polite request form using 'could' for possibility. The 'but' connects the main choice to the change, useful for modifications.

  3. 3

    Yes, all the standard toppings, but could I also add extra pickles?

    Here, 'standard toppings' means the usual ingredients. 'Could I also add' politely requests an addition. This pattern helps when agreeing to defaults but wanting extras.

  4. 4

    And for the side, instead of fries, could I get onion rings instead?

    This demonstrates substitution. 'Instead of' replaces one item with another, and repeating 'instead' emphasizes the change. It's practical for swapping sides in combos.

  5. 5

    Sure, we can do onion rings for an extra charge of $1.50. Is that okay?

    This is a service response confirming a change with a cost. 'Extra charge' explains the fee, and 'Is that okay?' seeks agreement. Staff use this to handle customizations professionally.

  6. 6

    Yes, that's fine. So, just to confirm, that's a Classic Combo with a Coke (no ice), extra pickles on the burger, and onion rings instead of fries.

    This is a confirmation sentence summarizing the order. 'Just to confirm' ensures accuracy before payment. It's useful for customers to repeat details to avoid mistakes.

  7. 7

    That's correct! Your total will be $10.75.

    This finalizes the order with the price. 'That's correct' affirms the summary, and 'will be' indicates future payment. Use it to wrap up transactions smoothly.