Verifying Your Order Name
You arrive at the restaurant and need to tell the staff your name to find your pre-ordered to-go meal. This is the initial step to locate your order.
Dialogue
Listen and follow along with the conversation
Vocabulary
Essential words and phrases from the dialogue
pick up
To collect or retrieve something you have ordered, like food from a restaurant. It's commonly used when getting takeout.
to-go order
A meal prepared for you to take away and eat elsewhere, not in the restaurant. This is a typical American English term for takeout food.
under
Used to indicate the name associated with an order or reservation, meaning 'in the name of'. For example, 'the order under John' means it's for John.
got it
A casual way to say 'I understand' or 'Okay, noted'. It's informal and shows you're listening and confirming information.
check
To look for or verify information, like searching for an order in a system. In this context, it means 'let me confirm it for you'.
Key Sentences
Important phrases to remember and practice
Hi there! I'm here to pick up a to-go order.
This is a polite greeting and clear statement of purpose when arriving at a restaurant. It's useful for starting a pickup conversation; 'Hi there' is friendly and informal, and the sentence uses present continuous 'I'm here to' to explain your current action.
Okay, what name is the order under?
This question asks for the name linked to the order. It's practical for service staff; 'under' is key preposition for names, and it's a simple yes/no or wh- question pattern that's common in customer service.
It should be under Sarah Miller.
This responds by giving the name, using 'should be' to express expectation or mild uncertainty. Useful for providing details confidently; practice the structure 'It should be under [name]' for reservations or orders.
Sarah Miller, got it. Let me just check for you.
This acknowledges the info and offers to verify. 'Got it' is informal confirmation, and 'let me just' softens the action politely. It's helpful for showing efficiency in service roles; note the imperative 'let me' for offers.
Thanks!
A short expression of gratitude, perfect for ending interactions politely. It's versatile and always appropriate after help; use it alone for quick thanks in busy situations like food pickup.