Initial Request for a Different Size
After trying on an item, the customer realizes it doesn't fit and politely asks a sales associate if they have it in a different size.
Dialogue
Listen and follow along with the conversation
Vocabulary
Essential words and phrases from the dialogue
tried on
This phrasal verb means to put on a piece of clothing to see if it fits well. It's commonly used when shopping for clothes.
sweater
A sweater is a knitted piece of clothing worn on the upper body, usually to keep warm. It's a common item in clothing stores.
too small
This means something is smaller than needed or comfortable. Use it to describe clothes that don't fit properly.
larger size
Refers to a bigger version of clothing, like moving from Medium to Large. Sizes help describe how clothes fit different body types.
certainly
This word means 'yes, of course' and is used to politely agree or confirm something. It's a helpful way to sound professional in service situations.
stock
Stock means the items available for sale in a store. Use it when asking if something is in stock or available.
Key Sentences
Important phrases to remember and practice
Excuse me, I just tried on this sweater, and it's a bit too small. Do you happen to have it in a larger size?
This is a polite way to start a conversation in a store and request a different size. 'Excuse me' gets attention, 'do you happen to have' softens the question to be courteous. Useful for shopping when something doesn't fit.
Certainly. What size did you try on, and what larger size are you looking for?
This shows helpful customer service. 'Certainly' means yes politely, and the questions clarify needs. Use this pattern as a salesperson to gather information quickly.
I tried the Medium, and I think I need a Large.
This specifies clothing sizes (Medium = M, Large = L) and explains the reason. It's straightforward for customers to state preferences. Sizes like M and L are standard in English-speaking countries.
Okay, let me check for you. One moment, please.
This is a polite way to ask for time while helping. 'Let me check' means to look or search, and 'one moment, please' is courteous. Use it in service roles to manage expectations.
Yes, we do have the Large in stock. Here you go.
This confirms availability positively. 'In stock' means available, and 'here you go' hands over the item casually. Useful for ending a helpful exchange in retail.
Thank you so much! I'll go try this on.
This expresses strong gratitude with 'so much' for emphasis, and states the next action. It's a natural way to end politely and shows appreciation in shopping scenarios.