Item Stuck or Not Dispensed
The customer pays for an item, but it gets stuck or does not come out of the vending machine.
Dialogue
Listen and follow along with the conversation
Vocabulary
Essential words and phrases from the dialogue
stuck
Means something is not moving or coming out, like an item jammed in a machine. Use it when something is trapped: 'The door is stuck.'
drop
In this context, means to fall or come out from the vending machine. It's common for items: 'The candy didn't drop.'
shake
To move something quickly back and forth to loosen it. Useful tip: 'Shake the machine gently if something is stuck.'
budge
Means to move even a little. Use it for stubborn things: 'It won't budge no matter what I do.'
frustrating
Describes something that makes you annoyed or upset. Common in daily problems: 'This traffic is so frustrating.'
refunds
Money given back when you buy something that doesn't work. In shops or machines: 'I need a refund for this item.'
Key Sentences
Important phrases to remember and practice
Ugh, my drink got stuck! It just didn't drop.
This expresses frustration when something fails. 'Ugh' is an informal sound of annoyance. Useful for complaining politely about machine problems; the past tense 'got stuck' and 'didn't drop' show what happened.
Sometimes giving it a little shake helps.
This gives helpful advice using the gerund 'giving' after 'sometimes.' It's practical for suggesting simple fixes in everyday situations like this.
It's right there, but it won't budge.
Uses a contrast with 'but' to show location versus problem. 'Won't budge' is future in the present for ongoing issues. Great for describing stuck objects clearly.
Is there a number on the machine to report issues?
A polite question using infinitive 'to report' for purpose. 'Issues' means problems. Useful when seeking help in public places like asking about customer service.
It says to call this number for refunds or stuck items.
Reports instructions with 'says to' for commands. 'For' shows purpose. This sentence helps explain machine labels and when to contact support.
Hopefully, they can sort it out for you quickly.
Expresses hope with 'hopefully' and modal 'can' for ability. 'Sort it out' is an idiom meaning to fix. Use this to encourage someone facing a problem.