Item Stuck or Not Dispensed

商品卡住或未弹出

The customer pays for an item, but it gets stuck or does not come out of the vending machine.

顾客为商品付了款，但商品卡住或未能从自动售货机中弹出。

对话

聆听并跟进对话

Emily (Female)

Ugh, my drink got stuck! It just didn't drop.

哎呀，我的饮料卡住了！它就是没掉下来。

James (Male)

Oh no, really? Let me see. Sometimes giving it a little shake helps.

哦不，真的吗？让我看看。有时候轻轻摇一下有帮助。

Emily (Female)

I tried that! It's right there, but it won't budge. I paid for it, too.

我试过了！它就在那儿，但它一动不动。我也付过钱了。

James (Male)

Hmm, that's frustrating. Is there a number on the machine to report issues?

嗯，真令人沮丧。机器上有没有报修电话？

Emily (Female)

Yes, there is. It says to call this number for refunds or stuck items. I'll give them a call.

有的。上面写着，退款或商品卡住请拨打这个号码。我给他们打个电话。

James (Male)

Good idea. Hopefully, they can sort it out for you quickly.

好主意。希望他们能尽快帮你解决。

词汇

对话中的必备词汇和短语

stuck

Means something is not moving or coming out, like an item jammed in a machine. Use it when something is trapped: 'The door is stuck.'

意思是某物无法移动或取出，比如机器里卡住的物品。当某物被困住时使用：'门卡住了。'

drop

In this context, means to fall or come out from the vending machine. It's common for items: 'The candy didn't drop.'

在此上下文中，指从自动售货机中掉落或出来。这是物品的常见用法：'糖果没有掉下来。'

shake

To move something quickly back and forth to loosen it. Useful tip: 'Shake the machine gently if something is stuck.'

快速来回移动某物以松动它。有用的提示：'如果什么东西卡住了，轻摇机器。'

budge

Means to move even a little. Use it for stubborn things: 'It won't budge no matter what I do.'

意思是即使一点点也移动。用于顽固的东西：「不管我做什么，它都不会移动。」

frustrating

Describes something that makes you annoyed or upset. Common in daily problems: 'This traffic is so frustrating.'

描述使人恼怒或不安的事物。在日常问题中常见：'这个交通太令人沮丧了。'

refunds

Money given back when you buy something that doesn't work. In shops or machines: 'I need a refund for this item.'

购买的东西不工作时退回的钱。在商店或机器中：'我需要这个物品的退款。'

关键句型

需要记住和练习的重要短语

Ugh, my drink got stuck! It just didn't drop.

This expresses frustration when something fails. 'Ugh' is an informal sound of annoyance. Useful for complaining politely about machine problems; the past tense 'got stuck' and 'didn't drop' show what happened.

这表达了某事失败时的沮丧。'Ugh' 是一种非正式的恼怒声音。用于礼貌地抱怨机器问题很有用；过去时 'got stuck' 和 'didn't drop' 显示了发生的事。

Sometimes giving it a little shake helps.

This gives helpful advice using the gerund 'giving' after 'sometimes.' It's practical for suggesting simple fixes in everyday situations like this.

这使用 'sometimes' 后的动名词 'giving' 给出有用的建议。它在像这样的日常情况下建议简单修复时很实用。

It's right there, but it won't budge.

Uses a contrast with 'but' to show location versus problem. 'Won't budge' is future in the present for ongoing issues. Great for describing stuck objects clearly.

使用'but'的对比来显示位置与问题。'Won't budge'是现在时表示未来，用于持续问题。非常适合清晰描述卡住的物体。

Is there a number on the machine to report issues?

A polite question using infinitive 'to report' for purpose. 'Issues' means problems. Useful when seeking help in public places like asking about customer service.

一个礼貌的问题，使用不定式 'to report' 表示目的。'Issues' 意思是问题。在公共场所寻求帮助时有用，比如询问客户服务。

It says to call this number for refunds or stuck items.

Reports instructions with 'says to' for commands. 'For' shows purpose. This sentence helps explain machine labels and when to contact support.

使用 'says to' 报告命令的指示。'For' 显示目的。这个句子有助于解释机器标签和何时联系支持。

Hopefully, they can sort it out for you quickly.

Expresses hope with 'hopefully' and modal 'can' for ability. 'Sort it out' is an idiom meaning to fix. Use this to encourage someone facing a problem.

用“hopefully”表达希望，用情态动词“can”表示能力。“Sort it out”是意为修复的习语。用于鼓励面临问题的人。