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Minor Damage Acknowledgment

The borrower returns the item and notices or admits to a minor, accidental damage. They apologize and offer to fix or replace it.

Dialogue

Listen and follow along with the conversation

1
John (Male)
Hey Emily, thanks again for lending me your drill. It really came in handy!
2
Emily (Female)
Of course, John! Glad it helped. Everything okay with it?
3
John (Male)
Well, about that... I'm really sorry, but I accidentally chipped a small piece off the plastic casing near the handle. It was completely my fault, I wasn't careful enough.
4
Emily (Female)
Oh, really? Let me see. Hmm, I see what you mean. It's not too bad, just a small chip.
5
John (Male)
I feel terrible about it. I can totally replace it for you, or at least get it repaired if it’s fixable. Just let me know what you'd prefer.
6
Emily (Female)
Honestly, John, it's fine. It's a tool, after all, and these things happen. It still works perfectly, right?
7
John (Male)
Yes, it functions perfectly. No impact on performance at all. But I still feel responsible. Are you really sure?
8
Emily (Female)
I'm positive. Don't worry about it. Just glad I could help you out. Next time, maybe I'll come over and help you drill whatever it is you're working on!
9
John (Male)
Haha, I'll keep that in mind! Thanks again, Emily. You're a lifesaver.

Vocabulary

Essential words and phrases from the dialogue

lend

To give something to someone temporarily for them to use, expecting it to be returned later. In this dialogue, Emily lent her drill to John.

handy

Useful or convenient in a particular situation. John says the drill was handy because it helped him with his task.

chip

A small piece broken off something, often accidentally. Here, it's used as a verb and noun to describe minor damage to the drill's casing.

accidentally

Happening by chance or without intention, often leading to an apology. John admits he accidentally damaged the item.

fault

Responsibility for a mistake. John takes the fault for not being careful enough.

replace

To provide a new item in place of a damaged or old one. John offers to replace the drill if needed.

repair

To fix something that is broken or damaged. John suggests repairing the drill if it's possible.

lifesaver

A person or thing that provides great help in a difficult situation. John calls Emily a lifesaver to show his appreciation.

Key Sentences

Important phrases to remember and practice

Thanks again for lending me your drill. It really came in handy!

This sentence expresses gratitude for borrowing something and explains its usefulness. Use it when returning an item to show appreciation. 'Came in handy' is an idiom meaning 'was useful' – great for casual conversations.

I'm really sorry, but I accidentally chipped a small piece off the plastic casing near the handle.

This apologizes for minor damage while describing it clearly. Useful for admitting mistakes politely. Note the structure: 'I'm sorry, but...' softens bad news, and 'accidentally' shows it was unintentional.

It was completely my fault, I wasn't careful enough.

This takes full responsibility for an error. Say this to show accountability in social situations. 'My fault' is a common way to admit blame, and the past continuous 'wasn't careful' explains the reason.

I can totally replace it for you, or at least get it repaired if it’s fixable.

This offers solutions to fix the problem, like replacing or repairing. Useful when offering help after causing damage. 'Totally' emphasizes willingness, and 'or at least' suggests alternatives; 'fixable' means able to be fixed.

Honestly, it's fine. It's a tool, after all, and these things happen.

This reassures someone that minor issues are okay. Use it to forgive small mistakes kindly. 'Honestly' adds sincerity, 'after all' justifies the response, and 'these things happen' is an idiom meaning accidents are normal.

I'm positive. Don't worry about it.

This firmly reassures and tells someone to stop feeling bad. 'I'm positive' means 'I'm completely sure.' Useful in conversations to end discussions on small problems politely.

You're a lifesaver.

This thanks someone for big help in a friendly way. Use it to express strong gratitude casually. It's an idiom comparing the person to something that saves your life, like in emergencies, but here for everyday help.