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Buying a Ticket or Using a Pass

A passenger needs to purchase a ticket from a vending machine, a ticket counter, or use a transit card/app to board a bus, train, or subway.

Dialogue

Listen and follow along with the conversation

1
Passenger (Female)
Excuse me, I'm trying to buy a subway ticket, but I'm not sure how this machine works.
2
Station Staff (Male)
No problem at all! What's your destination? Most of these machines are pretty intuitive once you know the basics.
3
Passenger (Female)
I need to get to the City Museum. And should I buy a one-way ticket or a day pass?
4
Station Staff (Male)
Okay, the City Museum. Let's see... If you only plan to make one trip there and back, a round-trip ticket would be fine. But if you think you'll use the subway more than twice today, a day pass is really good value.
5
Passenger (Female)
Hmm, I might visit a few other places. So a day pass sounds better. How much is that?
6
Station Staff (Male)
A day pass is $8. You can select 'Day Pass' on the screen, then choose the number of passes you need, and pay with cash or card.
7
Passenger (Female)
Got it. So I just tap my card here? And then it dispenses the pass?
8
Station Staff (Male)
Exactly. Just follow the prompts. Once you've paid, the pass will come out from the slot below. Let me know if you run into any issues.
9
Passenger (Female)
Thanks so much for your help!
10
Station Staff (Male)
You're welcome! Have a good trip.

Vocabulary

Essential words and phrases from the dialogue

destination

The place you are going to or traveling towards, like a specific stop on public transport.

intuitive

Something easy to understand or use without much instruction, often used for machines or apps.

one-way ticket

A ticket for travel in only one direction, not including the return trip.

day pass

A ticket that allows unlimited travel on public transport for one day, good for multiple trips.

round-trip ticket

A ticket that covers travel to a place and back, saving money compared to two one-way tickets.

value

How much something is worth for the price, often meaning good deal or worthwhile.

dispenses

When a machine gives out or releases something, like a ticket from a vending machine.

prompts

Instructions or messages on a screen that guide you step by step through a process.

Key Sentences

Important phrases to remember and practice

Excuse me, I'm trying to buy a subway ticket, but I'm not sure how this machine works.

This is a polite way to ask for help. Use it when you need assistance with something unfamiliar, like a ticket machine. It starts with 'Excuse me' for politeness and uses 'I'm not sure' to express uncertainty.

What's your destination?

A simple question to ask where someone is going. Useful in travel situations to give directions or sell tickets. It's direct and common in service interactions.

Should I buy a one-way ticket or a day pass?

This asks for advice on choices. Use it when deciding between options, like ticket types. The structure 'Should I... or...?' is great for seeking recommendations.

If you only plan to make one trip there and back, a round-trip ticket would be fine.

This gives conditional advice using 'if' for situations. Helpful for explaining options based on plans. 'Would be fine' softens the suggestion, making it polite.

A day pass is $8. You can select 'Day Pass' on the screen, then choose the number of passes you need, and pay with cash or card.

This explains price and steps clearly. Use it to instruct on processes. It uses imperative verbs like 'select' and 'choose' for guiding actions, and 'or' for alternatives.

Just follow the prompts.

Short instruction to guide someone. Useful for machines or apps. 'Just' makes it reassuring and simple, implying it's easy to do.

Thanks so much for your help!

A grateful response after receiving assistance. Common in service situations. 'Thanks so much' adds emphasis to show appreciation, more than just 'thanks'.

You're welcome! Have a good trip.

Standard reply to thanks, with a well-wish. Use after helping someone. 'Have a good trip' is a polite farewell in travel contexts.