Situations
Choose from 4 conversations to practice
01
Buying a Ticket or Using a Pass
A passenger needs to purchase a ticket from a vending machine, a ticket counter, or use a transit card/app to board a bus, train, or subway.
02
Asking for Directions/Help on a Train/Bus
A passenger is lost, needs to know their stop, or has a question about the route or connections while on a bus, train, or subway, and asks a fellow passenger or staff member for assistance.
03
Dealing with Crowded Public Transport
A passenger is trying to get on or off a crowded bus or subway car, navigating through people, or dealing with limited personal space.
04
Reporting a Problem or Asking a Staff Member
A passenger needs to report a lost item, a broken facility, or ask a specific question to a bus driver, subway attendant, or station staff.