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Grocery Shopping

Asking About Product Information

Inquiring about product details such as price, ingredients, expiration date, or nutritional information

Dialogue

Listen and follow along with the conversation

1
Customer (Female)
Excuse me, I'm looking for the milk, but I can't find the expiration date on this carton. Could you help me?
2
Store Employee (Male)
Certainly! Let me take a look. Ah, it's usually printed on the top flap or the very bottom. Here it is, see? It says August 10th.
3
Customer (Female)
Oh, I see it now! Thanks so much. Also, while you're here, could you tell me if this is whole milk or reduced-fat?
4
Store Employee (Male)
Let's check the label. This one is whole milk. It says '3.5% fat' right here. If you're looking for reduced-fat, it's usually next to this section.
5
Customer (Female)
Perfect, thank you! One last question, do you know if this brand is organic?
6
Store Employee (Male)
No problem! Yes, this particular brand is certified organic. You can see the organic seal on the front of the carton. Is there anything else I can assist you with today?
7
Customer (Female)
No, that's everything for now. You've been very helpful. Thanks again!
8
Store Employee (Male)
You're welcome! Have a great day shopping!

Vocabulary

Essential words and phrases from the dialogue

expiration date

The date printed on a product package that shows when it might no longer be safe or fresh to consume.

carton

A lightweight box made of cardboard, commonly used to package liquids like milk or juice.

whole milk

Type of milk that keeps all its natural fat content, usually around 3.5%, for a richer taste.

reduced-fat

A version of a product, like milk, with less fat removed to make it healthier or lower in calories.

label

The printed information on a product package that includes details like ingredients, nutrition, and usage instructions.

organic

Food produced without synthetic chemicals, pesticides, or GMOs, often certified for natural farming methods.

certified

Officially approved or verified by an authority, like a seal showing a product meets certain standards.

Key Sentences

Important phrases to remember and practice

Excuse me, I'm looking for the milk, but I can't find the expiration date on this carton. Could you help me?

This is a polite way to ask for assistance in a store; 'Excuse me' gets attention, and 'Could you help me?' is a courteous request using modal verb 'could' for politeness.

Certainly! Let me take a look.

A helpful response showing willingness to assist; 'Certainly' means 'of course,' and 'Let me' suggests taking action, useful for customer service situations.

Oh, I see it now! Thanks so much.

Expresses sudden understanding and gratitude; 'Oh, I see' shows realization, and 'Thanks so much' is an emphatic way to say thank you, common in everyday interactions.

Let's check the label.

Suggests examining product information together; 'Let's' is the contraction of 'let us' for inclusive suggestions, practical for collaborative problem-solving.

This particular brand is certified organic.

Provides specific product details; 'Particular' means specific one, and 'certified organic' describes quality assurance, useful when explaining features to customers.

Is there anything else I can assist you with today?

Offers further help politely; This is a standard service phrase using 'can' for ability and 'assist' for formal help, ideal for ending interactions positively.

You're welcome! Have a great day shopping!

A friendly response to thanks; 'You're welcome' acknowledges gratitude, and the well-wish adds warmth, commonly used in retail to build good customer relations.