Asking About Product Information

Inquiring about product details such as price, ingredients, expiration date, or nutritional information

Dialogue8

C
Customer

Excuse me, I'm looking for the milk, but I can't find the expiration date on this carton. Could you help me?

S
Store Employee

Certainly! Let me take a look. Ah, it's usually printed on the top flap or the very bottom. Here it is, see? It says August 10th.

C
Customer

Oh, I see it now! Thanks so much. Also, while you're here, could you tell me if this is whole milk or reduced-fat?

S
Store Employee

Let's check the label. This one is whole milk. It says '3.5% fat' right here. If you're looking for reduced-fat, it's usually next to this section.

C
Customer

Perfect, thank you! One last question, do you know if this brand is organic?

S
Store Employee

No problem! Yes, this particular brand is certified organic. You can see the organic seal on the front of the carton. Is there anything else I can assist you with today?

C
Customer

No, that's everything for now. You've been very helpful. Thanks again!

S
Store Employee

You're welcome! Have a great day shopping!

Vocabulary7

  • expiration date

    The date printed on a product package that shows when it might no longer be safe or fresh to consume.

  • carton

    A lightweight box made of cardboard, commonly used to package liquids like milk or juice.

  • whole milk

    Type of milk that keeps all its natural fat content, usually around 3.5%, for a richer taste.

  • reduced-fat

    A version of a product, like milk, with less fat removed to make it healthier or lower in calories.

  • label

    The printed information on a product package that includes details like ingredients, nutrition, and usage instructions.

  • organic

    Food produced without synthetic chemicals, pesticides, or GMOs, often certified for natural farming methods.

  • certified

    Officially approved or verified by an authority, like a seal showing a product meets certain standards.

Key Sentences7

  1. 1

    Excuse me, I'm looking for the milk, but I can't find the expiration date on this carton. Could you help me?

    This is a polite way to ask for assistance in a store; 'Excuse me' gets attention, and 'Could you help me?' is a courteous request using modal verb 'could' for politeness.

  2. 2

    Certainly! Let me take a look.

    A helpful response showing willingness to assist; 'Certainly' means 'of course,' and 'Let me' suggests taking action, useful for customer service situations.

  3. 3

    Oh, I see it now! Thanks so much.

    Expresses sudden understanding and gratitude; 'Oh, I see' shows realization, and 'Thanks so much' is an emphatic way to say thank you, common in everyday interactions.

  4. 4

    Let's check the label.

    Suggests examining product information together; 'Let's' is the contraction of 'let us' for inclusive suggestions, practical for collaborative problem-solving.

  5. 5

    This particular brand is certified organic.

    Provides specific product details; 'Particular' means specific one, and 'certified organic' describes quality assurance, useful when explaining features to customers.

  6. 6

    Is there anything else I can assist you with today?

    Offers further help politely; This is a standard service phrase using 'can' for ability and 'assist' for formal help, ideal for ending interactions positively.

  7. 7

    You're welcome! Have a great day shopping!

    A friendly response to thanks; 'You're welcome' acknowledges gratitude, and the well-wish adds warmth, commonly used in retail to build good customer relations.