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Asking About Product Information

询问商品信息

Inquiring about product details such as price, ingredients, expiration date, or nutritional information

询问商品详细信息,如价格、成分、保质期或营养信息

对话

聆听并跟进对话

1
Customer (Female)
Excuse me, I'm looking for the milk, but I can't find the expiration date on this carton. Could you help me?
打扰一下,我正在找牛奶,但这个纸盒上找不到保质期。你能帮我吗?
2
Store Employee (Male)
Certainly! Let me take a look. Ah, it's usually printed on the top flap or the very bottom. Here it is, see? It says August 10th.
当然!我看看。啊,通常印在顶部或底部。在这里,看到了吗?写着8月10日。
3
Customer (Female)
Oh, I see it now! Thanks so much. Also, while you're here, could you tell me if this is whole milk or reduced-fat?
哦,我现在看到了!太感谢了。另外,既然您在这儿,能告诉我这是全脂牛奶还是低脂牛奶吗?
4
Store Employee (Male)
Let's check the label. This one is whole milk. It says '3.5% fat' right here. If you're looking for reduced-fat, it's usually next to this section.
我们看看标签。这是全脂牛奶。这里写着“3.5%脂肪”。如果你想找低脂的,通常就在这个区域旁边。
5
Customer (Female)
Perfect, thank you! One last question, do you know if this brand is organic?
太好了,谢谢您!最后一个问题,您知道这个品牌是有机牛奶吗?
6
Store Employee (Male)
No problem! Yes, this particular brand is certified organic. You can see the organic seal on the front of the carton. Is there anything else I can assist you with today?
没问题!是的,这个特定品牌是有机认证的。你可以在纸盒正面看到有机认证标识。今天还有什么我可以帮您的吗?
7
Customer (Female)
No, that's everything for now. You've been very helpful. Thanks again!
没有了,暂时就这些。您帮了我大忙了。再次感谢!
8
Store Employee (Male)
You're welcome! Have a great day shopping!
不客气!祝您购物愉快!

词汇

对话中的必备词汇和短语

expiration date

The date printed on a product package that shows when it might no longer be safe or fresh to consume.

印在产品包装上的日期,表示该产品可能不再安全或新鲜可消费的时间。

carton

A lightweight box made of cardboard, commonly used to package liquids like milk or juice.

一个用纸板制成的轻便盒子,通常用于包装牛奶或果汁等液体。

whole milk

Type of milk that keeps all its natural fat content, usually around 3.5%, for a richer taste.

保留所有天然脂肪含量的牛奶类型,通常约为3.5%,以获得更丰富的口感。

reduced-fat

A version of a product, like milk, with less fat removed to make it healthier or lower in calories.

一种产品版本,例如牛奶,通过去除较少的脂肪使其更健康或热量更低。

label

The printed information on a product package that includes details like ingredients, nutrition, and usage instructions.

产品包装上印刷的信息,包括成分、营养和使用说明等细节。

organic

Food produced without synthetic chemicals, pesticides, or GMOs, often certified for natural farming methods.

不使用合成化学物质、杀虫剂或转基因生物(GMOs)生产的食品,通常获得自然耕作方法的认证。

certified

Officially approved or verified by an authority, like a seal showing a product meets certain standards.

由权威机构正式批准或验证的,例如一个印章显示产品符合某些标准。

关键句型

需要记住和练习的重要短语

Excuse me, I'm looking for the milk, but I can't find the expiration date on this carton. Could you help me?

This is a polite way to ask for assistance in a store; 'Excuse me' gets attention, and 'Could you help me?' is a courteous request using modal verb 'could' for politeness.

这是店里礼貌地寻求帮助的方式;'Excuse me' 用于吸引注意力,而 'Could you help me?' 是使用情态动词 'could' 的礼貌请求。

Certainly! Let me take a look.

A helpful response showing willingness to assist; 'Certainly' means 'of course,' and 'Let me' suggests taking action, useful for customer service situations.

一个显示乐于助人的有用回应;'Certainly' 意思是'当然','Let me' 建议采取行动,在客户服务情况下很有用。

Oh, I see it now! Thanks so much.

Expresses sudden understanding and gratitude; 'Oh, I see' shows realization, and 'Thanks so much' is an emphatic way to say thank you, common in everyday interactions.

表达突然的理解和感激;'Oh, I see' 显示出领悟,'Thanks so much' 是强调的感谢方式,在日常互动中很常见。

Let's check the label.

Suggests examining product information together; 'Let's' is the contraction of 'let us' for inclusive suggestions, practical for collaborative problem-solving.

建议一起检查产品信息;'Let's' 是 'let us' 的缩写,用于包容性建议,在协作解决问题中很实用。

This particular brand is certified organic.

Provides specific product details; 'Particular' means specific one, and 'certified organic' describes quality assurance, useful when explaining features to customers.

提供特定产品细节;'Particular' 意味着特定的一个,'certified organic' 描述质量保证,在向客户解释功能时有用。

Is there anything else I can assist you with today?

Offers further help politely; This is a standard service phrase using 'can' for ability and 'assist' for formal help, ideal for ending interactions positively.

礼貌地提供进一步帮助;这是一个标准的服务短语,使用'can'表示能力,'assist'表示正式帮助,适合积极结束互动。

You're welcome! Have a great day shopping!

A friendly response to thanks; 'You're welcome' acknowledges gratitude, and the well-wish adds warmth, commonly used in retail to build good customer relations.

对感谢的友好回应;'You're welcome' 表示认可感激之情,美好的祝愿增添温暖,在零售业中常用以建立良好的客户关系。