Scheduled Power Outage Notification
A utility company representative is calling residents or businesses in an affected area to inform them about a planned power outage for maintenance or upgrades.
电力公司代表致电受影响区域的居民或企业，告知他们计划中的因维护或升级而导致的停电情况。
对话
聆听并跟进对话
词汇
对话中的必备词汇和短语
outage
A period when electricity or another service is not available. In this dialogue, it refers to a power outage, which is common in utility discussions.
电力或其他服务不可用的时期。在本对话中，它指的是电力中断，这是公用事业讨论中的常见现象。
scheduled
Planned or arranged in advance for a specific time. Use this when talking about events set for a particular date, like a meeting or maintenance.
提前为特定时间计划或安排。用于谈论为特定日期设置的事件，如会议或维护。
maintenance
Work done to keep equipment or systems in good condition. It's often used in services like electricity or cars to explain repairs.
为了保持设备或系统良好状态而进行的工作。它常用于电力或汽车等服务中来解释维修。
infrastructure
The basic systems and structures needed for a society to function, like roads, power lines, and water systems. Here, it means power grid upgrades.
社会运转所需的基本系统和结构，如道路、电力线和供水系统。这里，指的是电网升级。
affected
Impacted or influenced by something, usually negatively. In this context, it describes areas hit by the power outage.
受到某事的影响或冲击，通常是负面的。在这个语境中，它描述了受停电影响的地区。
unplug
To disconnect an electrical device from the power source by removing the plug. It's a safety tip during outages to protect appliances.
通过拔掉插头将电气设备从电源断开。这是停电时保护家电的安全提示。
appliances
Household machines or devices like refrigerators or washing machines that use electricity. Commonly used in home and utility conversations.
像冰箱或洗衣机这样的使用电力的家用机器或装置。在家庭和公用事业对话中常用。
inconvenience
Something that causes trouble or difficulty. Companies often apologize for it, like in service disruptions, to show politeness.
引起麻烦或困难的事物。公司经常为此道歉，例如在服务中断时，以示礼貌。
关键句型
需要记住和练习的重要短语
I'm calling to inform you about a planned power outage in your area.
This is a polite way to start a phone call with important news. Use it in professional situations to announce updates. The structure uses 'I'm calling to' for purpose, which is common in business English.
这是开始带有重要新闻的电话的一种礼貌方式。在专业情况下使用它来宣布更新。该结构使用 'I'm calling to' 表示目的，这在商务英语中很常见。
Thanks for the heads-up.
An informal expression meaning 'thank you for the warning in advance.' It's useful for casual responses to notifications. 'Heads-up' is a slang idiom for advance notice, great for everyday conversations.
一种非正式表达，意思是‘感谢提前警告’。它适用于对通知的随意回应。‘Heads-up’是俚语习语，表示提前通知，非常适合日常对话。
The outage is scheduled for next Tuesday, June 25th, from 9:00 AM to approximately 3:00 PM.
This sentence gives specific details about timing. It's practical for scheduling talks. Note the use of prepositions like 'from...to' for time ranges and 'approximately' to indicate it's not exact.
这个句子提供了关于时间安排的具体细节。它对于安排讨论很实用。请注意使用 'from...to' 等介词表示时间范围，以及 'approximately' 来表示并非精确。
Will our street be specifically affected, or is it a larger area?
A clarifying question to get more details. Use this when you need scope information. It uses 'or' for alternatives and 'specifically' to emphasize precision, helpful in inquiries.
一个澄清问题以获取更多细节。当您需要范围信息时使用它。它使用 'or' 表示备选方案，并使用 'specifically' 强调精确性，有助于查询。
We've sent out a detailed notice by mail, which should reach you in the next day or two.
This explains follow-up actions. Useful for customer service to reassure. The relative clause 'which should...' adds explanation; practice this for describing processes.
这解释了后续行动。有助于客服安抚客户。关系从句“which should...”添加了解释；练习使用它来描述流程。
It's always a good idea to unplug sensitive electronics and appliances before the scheduled time.
Gives advice politely with 'it's a good idea to.' Ideal for safety tips. 'Sensitive' means easily damaged; use in instructions to prevent issues.
用 'it's a good idea to.' 礼貌地给出建议。适合安全提示。'Sensitive' 意为容易损坏；在指示中使用以防止问题。
We apologize for any inconvenience this may cause.
A standard polite apology in service contexts. Use it to express regret professionally. 'Any' softens the statement, and 'may cause' shows possibility.
服务情境中标准的礼貌道歉。使用它来专业地表达遗憾。“Any”软化了陈述，“may cause”显示可能性。
No problem at all. Thanks for the call and the detailed information.
A friendly way to end a conversation positively. 'No problem at all' means it's not an issue. Great for polite closings in phone calls.
一种友好地积极结束对话的方式。“一点问题都没有”意思是没有问题。适合电话中的礼貌结束语。