Energy & Utilities
Includes utility service consultations, energy efficiency discussions, renewable energy project planning, power outage communications, billing inquiries, and sustainability initiative meetings.
包括公用事业服务咨询、能源效率讨论、可再生能源项目规划、停电沟通、账单查询以及可持续发展倡议会议。
情境
选择 5 个对话s 进行练习
New Service Connection Application
A customer is calling the utility company to apply for a new electricity or water service connection for their recently purchased home or business.
客户致电公用事业公司，为其新购买的房屋或企业申请新的电力或供水服务连接。
Billing Dispute Resolution
A customer has received an unexpectedly high utility bill and is contacting customer service to understand the charges and dispute a potential error.
客户收到了异常高的公用事业账单，正在联系客服以了解费用并质疑可能存在的错误。
Scheduled Power Outage Notification
A utility company representative is calling residents or businesses in an affected area to inform them about a planned power outage for maintenance or upgrades.
电力公司代表致电受影响区域的居民或企业，告知他们计划中的因维护或升级而导致的停电情况。
Solar Panel Installation Inquiry
A homeowner is contacting a renewable energy company to inquire about the feasibility, cost, and process of installing solar panels on their property.
房主正在联系一家可再生能源公司，咨询在其地产上安装太阳能电池板的可行性、成本和流程。
Energy Efficiency Program Consultation
A utility customer is speaking with an energy efficiency advisor about programs and incentives available to reduce their energy consumption and lower their bills.
公用事业客户正在与能源效率顾问交流，了解可用于减少能源消耗和降低账单的计划和激励措施。