Addressing a Major Defect Report
A cross-functional team convenes to investigate a critical product defect reported by a customer or identified during internal testing. The discussion focuses on root cause analysis, corrective actions, and preventing recurrence.
一个跨职能团队开会调查客户报告或内部测试中发现的严重产品缺陷。讨论的重点是根本原因分析、纠正措施和预防再次发生。
对话
聆听并跟进对话
词汇
对话中的必备词汇和短语
defect
A defect is a flaw or problem in a product that makes it not work properly. In quality control, you report defects to fix issues early.
缺陷是产品中使它无法正常工作的缺陷或问题。在质量控制中，您报告缺陷以尽早修复问题。
intermittent
Intermittent means something happens occasionally or at irregular times, not all the time. For example, an intermittent failure in a machine means it stops working sometimes.
间歇的意味着某事偶尔或在不规律的时间发生，而不是一直发生。例如，机器的间歇性故障意味着它有时会停止工作。
root cause
The root cause is the main or basic reason why a problem occurs. Identifying it helps prevent the problem from happening again.
根本原因是问题发生的主要或基本原因。识别它有助于防止问题再次发生。
containment
Containment refers to actions taken to stop or limit a problem from spreading, like holding products until fixed. It's a key step in quality management.
遏制指的是采取行动来阻止或限制问题扩散，例如在产品修复前将其扣留。这是质量管理中的关键步骤。
recurrence
Recurrence means the problem happening again. In meetings, you discuss plans to prevent recurrence after fixing an issue.
复发意味着问题再次发生。在会议中，您讨论在解决问题后防止复发的计划。
inventory
Inventory is the stock of products or materials a company has. In business, you check inventory during quality checks to avoid selling faulty items.
库存是公司拥有的产品或材料的存货。在商业中，在质量检查期间检查库存，以避免销售有缺陷的物品。
supplier
A supplier is a company or person that provides parts or materials to another business. You review supplier data when investigating product defects.
供应商是一家公司或个人，向另一家公司提供零件或材料。在调查产品缺陷时，您会审查供应商数据。
关键句型
需要记住和练习的重要短语
Thanks for coming in on such short notice, everyone.
This is a polite way to start a meeting when people arrive quickly. 'On such short notice' means with little warning time. Use it in professional settings to show appreciation. It's a common phrase for urgent meetings.
这是当人们快速到达时开始会议的一种礼貌方式。「on such short notice」意思是几乎没有预告时间。在专业场合使用它来表达感激之情。这是紧急会议的常用短语。
We've received a critical defect report from our latest batch of X-series units.
This sentence reports a problem formally. 'Critical' means very important or serious. 'Batch' refers to a group of products made together. Useful for business emails or meetings to describe issues clearly.
这个句子正式报告了一个问题。“Critical”意思是非常重要或严重。“Batch”指的是同时生产的一组产品。有助于在商业邮件或会议中清楚描述问题。
It appears to be an intermittent failure, but severe enough to cause complete unit shutdown.
Here, 'it appears to be' expresses a preliminary opinion based on evidence. 'Severe enough' shows the degree of the problem. This pattern is useful for giving initial assessments in investigations, using conditionals for caution.
在这里，'it appears to be' 表达了基于证据的初步意见。'Severe enough' 显示了问题的程度。这种模式在调查中给出初始评估时很有用，使用条件句来表示谨慎。
Have we identified any patterns in the reported failures?
This is a question using present perfect 'have we identified' to ask about recent discoveries. 'Patterns' means repeated trends. It's a good way to probe for details in team discussions, encouraging collaboration.
这是一个使用现在完成时 'have we identified' 的问题，用于询问最近的发现。'Patterns' 意为重复趋势。这是团队讨论中探查细节的好方法，鼓励协作。
That narrows it down.
This idiomatic expression means it reduces the possibilities or focuses the search. Use it in problem-solving conversations to acknowledge helpful information. It's casual yet professional for intermediate learners.
这个习语表达的意思是减少可能性或聚焦搜索。在问题解决对话中使用它来承认有用的信息。对于中级学习者来说，它既随意又专业。
We need to prioritize a comprehensive FMEA on the power supply module.
'Prioritize' means to make something the most important. 'Comprehensive' means thorough and complete. FMEA is an acronym for Failure Mode and Effects Analysis. This sentence shows how to suggest action plans in meetings.
‘Prioritize’意思是使某事成为最重要的事。‘Comprehensive’意思是彻底和完整的。FMEA是Failure Mode and Effects Analysis的缩写。这个句子展示了在会议中如何建议行动计划。
For containment, we'll implement a temporary hold on all Q3 2023 X-series units in inventory.
This uses 'for' to introduce a purpose, and 'implement' means to put into action. 'Temporary hold' means a short-term stop. Useful for explaining corrective steps in quality control, with future 'will' for plans.
这使用“for”来引入目的，“implement”意为付诸行动。“Temporary hold”意为短期停止。有助于解释质量控制中的纠正步骤，使用未来的“will”表示计划。
Let's schedule a follow-up for next Tuesday to review progress.
'Let's' suggests a group action politely. 'Follow-up' means a subsequent meeting. This is a common way to end discussions by planning next steps, using infinitive 'to review' for purpose.
'Let's' 礼貌地建议一个群体行动。'Follow-up' 意味着后续会议。这是通过规划下一步来结束讨论的常见方式，使用不定式 'to review' 表示目的。