返回场景
中级

Flower Shop Purchase

花店购花

Selecting flowers for a special occasion and asking about care instructions

为特殊场合选花并询问护理说明

情境

选择 6 个对话s 进行练习

01

Initial Greeting and Purpose

初次问候与说明来意

The customer enters the flower shop and greets the florist, stating their general purpose for visiting, such as looking for flowers for an occasion.

顾客走进花店,向花艺师问好,并说明他们来访的大致目的,例如为某个场合寻找鲜花。

02

Discussing Occasion and Preferences

讨论场合和偏好

The florist asks about the specific occasion (e.g., birthday, anniversary, sympathy) and the customer describes their preferences regarding type of flowers, colors, and budget.

花艺师询问具体的场合(例如,生日、周年纪念、慰问),顾客描述他们对花卉种类、颜色和预算的偏好。

03

Flower Recommendation and Selection

鲜花推荐与选择

The florist recommends various flowers or arrangements based on the customer's needs, and the customer makes a selection, potentially asking for modifications or seeing different options.

花艺师根据顾客的需求推荐各种鲜花或花束,顾客进行选择,可能会要求修改或查看不同选项。

04

Asking About Flower Care

询问鲜花护理

After selecting the flowers, the customer asks the florist for specific care instructions to ensure the longevity of the bouquet or plant.

选好鲜花后,顾客向花艺师询问具体的护理说明,以确保花束或植物的寿命。

05

Customizing and Packaging

定制与包装

The customer requests specific customization (e.g., adding a card, choosing ribbon color) and the florist prepares the bouquet for packaging, confirming the details with the customer.

顾客要求特定的定制(例如,加卡片,选择丝带颜色),花艺师准备花束包装,并与顾客确认细节。

06

Payment and Farewell

支付与告别

The florist informs the customer of the total cost, processes the payment, and they exchange goodbyes.

花艺师告知顾客总价,处理付款,并互相告别。