Asking About Detergent
A customer realizes they don't have detergent and asks where to buy or obtain it within the laundromat.
顾客发现自己没有洗衣粉，询问在洗衣店里可以在哪里购买或获取。
对话
聆听并跟进对话
词汇
对话中的必备词汇和短语
detergent
A liquid or powder used to clean clothes in a washing machine. In this dialogue, it's what you need to wash your laundry.
一种用于在洗衣机中清洗衣物的液体或粉末。在这个对话中，它是你洗衣服所需的东西。
load
The amount of clothes you put into a washing machine for one cycle. It's a common term in laundromats to mean one batch of washing.
您放入洗衣机中进行一个循环的衣物量。这是洗衣店中常见的术语，意指一批洗涤。
dispenser
A machine or device that automatically gives out small amounts of something, like soap or tickets. Here, it's on the wall for detergent.
一种自动分配少量某物的机器或装置，例如肥皂或票据。这里，它是墙上的，用于洗涤剂。
quarters
American coins worth 25 cents each, often used in machines like vending or laundry dispensers. In the US, many public machines require them.
每枚价值25美分的美国硬币，常用于自动售货机或洗衣机等设备。在美国，许多公共机器需要使用它们。
single-use
Meant for only one time or one wash; not reusable. It's practical for travelers or when you don't want to buy a big bottle.
仅限使用一次或一次清洗；不可重复使用。适合旅行者或不想买大瓶子时使用。
关键句型
需要记住和练习的重要短语
Excuse me, I'm just about to start a load, but I completely forgot to bring detergent.
This is a polite way to start a conversation when asking for help. 'Just about to' means almost ready to do something, and 'completely forgot' emphasizes the mistake. Use it when you need assistance in a service place like a laundromat.
这是请求帮助时开始对话的礼貌方式。'Just about to' 意思是几乎准备好做某事，'completely forgot' 强调了错误。在像自助洗衣店这样的服务场所需要帮助时使用。
No problem! We have detergent available for purchase right here.
A friendly response to a customer's issue. 'No problem' is casual for 'don't worry,' and 'available for purchase' means you can buy it. It's useful for service workers to reassure customers and offer solutions.
对客户问题的友好回应。'No problem' 是 '别担心' 的随意说法，'available for purchase' 意思是可以买。它对服务工作者有用，用于安慰客户并提供解决方案。
How does it work? Do I need exact change?
These are questions to understand instructions. 'How does it work?' is general for asking about operation, and 'exact change' means the precise amount of money needed, like coins. Ask this when using unfamiliar machines to avoid mistakes.
这些是用来理解指示的问题。'它是怎么运作的？'是询问操作的一般说法，而'精确的零钱'指的是需要的精确金额的钱，比如硬币。在使用不熟悉的机器时，问这个问题可以避免错误。
It takes quarters or you can use your card.
'It takes' means the machine accepts something, like payment methods. 'Or' connects options. This sentence shows how to explain payment in simple terms, helpful for giving directions in everyday services.
‘It takes’意思是机器接受某些东西，比如支付方式。‘Or’连接选项。这个句子展示了如何用简单术语解释支付，在日常服务中提供指导很有帮助。
Great! So it's single-use packets or a larger amount?
This clarifies details after getting info. 'So' introduces a follow-up question, and it's a yes/no question with options using 'or.' Use it to confirm understanding and get more specifics in conversations.
这在获取信息后澄清细节。'So' 引入后续问题，它是一个使用 'or' 的选项的 yes/no 问题。在对话中使用它来确认理解并获取更多具体信息。
You're welcome! Let me know if you need anything else.
A standard polite closing. 'You're welcome' responds to thanks, and 'let me know' invites more questions. It's essential for customer service to end positively and offer further help.
一个标准的礼貌结尾语。'You're welcome' 是对感谢的回应，而 'let me know' 邀请更多问题。在客户服务中，以积极的方式结束并提供进一步帮助至关重要。