Pricing, Payment & Cancellation Policy
The customer discusses the tour price, available payment methods, deposit requirements, installment options, and the policy for tour cancellation or changes.
客户讨论旅游团价格、可用的支付方式、定金要求、分期付款选项以及旅游团取消或变更的政策。
对话
聆听并跟进对话
词汇
对话中的必备词汇和短语
deposit
A deposit is an initial payment made to secure a booking or purchase, often not returned if you cancel. In travel, it's common to pay a deposit to hold your spot.
定金是用于确保预订或购买的初始付款，如果取消通常不予退还。在旅行中，支付定金以保留您的位置是很常见的。
non-refundable
Non-refundable means you cannot get your money back if you change your mind or cancel. It's used in policies to protect the company from losses.
不可退款意味着如果您改变主意或取消，您将无法取回您的钱。它用于政策中以保护公司免受损失。
installments
Installments refer to paying for something in parts over time, rather than all at once. This helps make big payments more manageable.
分期付款是指分期分批支付某物的费用，而不是一次性全额支付。这有助于使大额支付更易管理。
administrative fee
An administrative fee is a small extra charge for handling paperwork or processing a service, like setting up payments. It's common in business transactions.
行政费用是为处理文书工作或处理服务（如设置付款）而收取的小额额外费用。在商业交易中很常见。
cancellation policy
A cancellation policy is the set of rules that explain what happens if you cancel a booking, including how much money you might lose. Always check this before booking.
取消政策是一套规则，解释如果您取消预订会发生什么，包括您可能损失多少钱。预订前始终检查此政策。
refund
A refund is money returned to you when you cancel or if something goes wrong. The opposite of non-refundable, it's what you hope for in flexible policies.
退款是当您取消或出现问题时退还给您的钱款。非退款的可退款的反面，是您在灵活政策中希望的。
travel insurance
Travel insurance is a policy that protects you against unexpected events like illness or cancellation, covering costs you might lose. It's highly recommended for trips.
旅行保险是一种保护您免受疾病或取消等意外事件的政策，涵盖您可能损失的费用。对于旅行强烈推荐。
关键句型
需要记住和练习的重要短语
What's the total cost per person for the 7-day tour?
This question uses 'what's' (what is) to ask for the price, with 'per person' meaning for each individual. It's useful for inquiring about costs in group activities like tours, helping you budget clearly.
这个问题使用 'what's' (what is) 来询问价格，'per person' 意思是每个人的。用于询问旅游等团体活动的费用很有用，帮助您清晰地制定预算。
The total cost is $2,250 per person, which includes all transportation, accommodation, meals as specified, and entrance fees.
This sentence explains the price and lists what's included using 'which includes' for details. It's a common way to describe package deals; use it to clarify value and avoid surprises.
这句话解释了价格并使用 'which includes' 列出包含的内容。这是描述套餐的常见方式；使用它来澄清价值并避免意外。
Do you require a deposit?
This is a yes/no question using 'do you require' to ask about necessities. It's practical for confirming payment rules in bookings; the simple structure makes it easy to adapt for other services.
这是一个使用 'do you require' 来询问必要性的 yes/no 问题。它在确认预订中的支付规则时很实用；简单的结构使其易于适应其他服务。
The remaining balance can be paid up to 30 days before the departure date.
Here, 'remaining balance' means the rest of the money owed, and 'up to' indicates a deadline. This shows flexible payment timing; use similar phrases when discussing due dates in contracts.
在这里，'remaining balance' 指的是欠款的剩余部分，'up to' 表示截止日期。这显示了灵活的支付时间；在讨论合同到期日时，使用类似的短语。
What are the terms for the installment plan?
'Terms' refer to the conditions or rules of an agreement. This polite question seeks details on payment plans; it's useful in financial discussions to understand commitments before agreeing.
'Terms' 指协议的条件或规则。这个礼貌的问题寻求付款计划的细节；在财务讨论中很有用，在同意前理解承诺。
Our cancellation policy is as follows: If you cancel more than 45 days before departure, you'll lose the $500 deposit.
This uses 'as follows' to introduce a list of rules, with conditional 'if' clauses for scenarios. It's key for explaining policies; learners can use it to state clear guidelines in business or travel contexts.
这使用 'as follows' 来引入规则列表，并带有用于场景的条件 'if' 子句。它对于解释政策至关重要；学习者可以在商业或旅行语境中使用它来陈述清晰的指导方针。
We highly recommend travel insurance.
'Highly recommend' strongly suggests something beneficial. This advisory sentence is useful for giving advice; in travel, it protects against risks, and you can use it for other recommendations too.
‘Highly recommend’ 强烈暗示某事有益。这个劝告性句子在给出建议时很有用；在旅行中，它能防范风险，你也可以用于其他推荐。