Inquiring About Promotions or Delivery Time
The customer asks about ongoing promotions, discounts, or the estimated delivery time for their order.
顾客询问正在进行的促销、折扣，或者他们订单的预计送货时间。
对话
聆听并跟进对话
词汇
对话中的必备词汇和短语
promotions
Special offers or deals from a business to attract customers, like sales or discounts. Use it when asking about deals in stores or restaurants.
企业为了吸引客户而提供的特别优惠或交易，例如促销或折扣。在询问商店或餐厅的优惠时使用。
discounts
Reductions in price. Common in shopping or ordering food. Say 'Are there any discounts?' to ask for cheaper options.
价格减免。在购物或点餐时常见。要询问更便宜的选项，可以说'有折扣吗？'
buy one, get one 50% off
A promotion where buying one item means the second is half price. It's a common sales phrase; use it to describe or ask about deals like 'BOGO half off.'
一种促销活动，购买一件商品意味着第二件半价。这是常见的销售用语；用它来描述或询问像 'BOGO half off' 这样的优惠。
order online
To place an order through a website or app instead of by phone. Very practical for modern services; say 'Can I order online?' to check options.
通过网站或应用而非电话下订单。非常适合现代服务；说‘我可以在线订购吗？’来检查选项。
free delivery
No charge for bringing the order to your location. Useful when comparing ordering methods; mention it to save money on food delivery.
将订单送到您的位置不收取费用。在比较订购方法时有用；提及它以在食物配送上省钱。
delivery time
The estimated time it takes to deliver an order. Ask about it with 'What's the delivery time?' to plan your wait.
订单配送所需的时间估计。使用“配送时间是多少？”来询问，以规划您的等待时间。
estimate
An approximate guess or calculation. In service contexts, use it like 'I estimate 40 minutes' to give a rough time.
一个近似的猜测或计算。在服务情境中，像“我估计40分钟”这样的用法来给出大致的时间。
volume of orders
The number or amount of orders being processed. Refers to busyness; useful for understanding delays, as in 'High volume means longer waits.'
处理中的订单数量或金额。指忙碌程度；有助于理解延迟，例如“高订单量意味着更长的等待时间。”
关键句型
需要记住和练习的重要短语
I'd like to order a pizza for delivery, please.
This is a polite way to start an order request. 'I'd like to' is a formal expression for 'I want to,' useful for customer service calls. Use it when beginning any food order.
这是开始订单请求的一种礼貌方式。'I'd like to' 是 'I want to' 的正式表达，在客户服务电话中很有用。在开始任何食物订单时使用它。
Before I place the order, do you have any current promotions or discounts running?
A question to check for deals before committing. 'Running' means ongoing; this sentence teaches how to inquire politely about savings in transactions.
一个在承诺前检查优惠的问题。'Running'意思是正在进行；这个句子教导如何礼貌地询问交易中的节省。
We have a 'buy one, get one 50% off' on all large pizzas right now.
Describes a specific promotion. The structure uses quotes for the deal name; learn this to explain or respond about sales offers clearly.
描述了一个特定的促销活动。结构使用引号表示优惠名称；学习这个来清晰地解释或回应销售优惠。
And if you order online, you get free delivery.
Explains a benefit of online ordering. 'If you... you get...' is a conditional sentence showing advantages; use it to highlight perks in recommendations.
解释了在线订购的好处。'如果您...您将获得...'是一个条件句，用于展示优势；请使用它来在推荐中突出福利。
What about the delivery time? How long does it usually take for a delivery around this time?
Asks for timing details. 'What about...?' transitions topics smoothly; 'usually' and 'around this time' add specificity, great for planning questions.
询问时间细节。'What about...?' 顺利过渡话题；'usually' 和 'around this time' 增加具体性，非常适合规划问题。
For deliveries within our standard zone, it's usually between 30 to 45 minutes, depending on the current volume of orders.
Gives an estimated range with conditions. 'Between... to...' for ranges, 'depending on' for variables; useful for service responses to set expectations.
提供带条件的估计范围。使用'Between... to...'表示范围，'depending on'表示变量；有助于服务响应设置期望。
You're welcome! Let us know if you have any other questions.
A polite closing. 'You're welcome' responds to thanks; 'let us know' invites further help. Common in customer service to end conversations nicely.
礼貌的结束语。'不客气' 是对感谢的回应；'请告知' 邀请进一步帮助。在客户服务中常见，用于友好地结束对话。