Confirming Day-of Logistics and Payment
The customer calls to reconfirm the moving schedule, discuss access at both locations, parking arrangements, and the final payment method and timing.
客户致电再次确认搬家行程，讨论两边的出入、停车安排，以及最终的支付方式和时间。
对话
聆听并跟进对话
词汇
对话中的必备词汇和短语
reconfirm
To check or confirm information again to make sure it's correct. Use this when you want to verify details before an event, like a service appointment.
再次检查或确认信息，以确保其正确性。在事件之前验证细节时使用，例如服务预约。
reference number
A unique code or ID used to identify your booking or account. It's important to have this when calling customer service to quickly find your information.
用于识别您的预订或帐户的唯一代码或 ID。在致电客户服务时拥有此编号很重要，以便快速找到您的信息。
full-service move
A complete moving service where the company handles packing, transporting, and unpacking. This is useful when discussing types of moving help you need.
一种完整的搬家服务，公司负责打包、运输和拆包。这在讨论您需要的搬家帮助类型时很有用。
access
The way to enter or reach a place, like a door or path. In moving contexts, it refers to how easily movers can get to your items.
进入或到达一个地方的方式，例如门或路径。在搬家语境中，它指的是搬运工能够轻松到达您的物品的程度。
parking
The act of leaving a vehicle in a designated spot. Discuss this when planning logistics, like where trucks can stop during a move.
将车辆停放在指定位置的行为。在规划后勤时讨论这一点，例如搬家时卡车在哪里停靠。
crew
A team of workers, especially for manual jobs like moving. Use this to refer to the group of people helping with a task.
一群工人，特别是从事搬运等体力劳动的工作团队。使用此词来指代帮助完成任务的一群人。
inspect
To carefully check something for damage or completeness. After a move, you inspect items to ensure nothing is broken before paying.
仔细检查某物是否有损坏或完整性。搬家后，您检查物品以确保没有损坏的东西，然后再付款。
portable terminal
A small, mobile device for processing card payments, like a card reader. Common in services where payment happens on-site.
一种小型、可移动的设备，用于处理卡支付，如读卡器。在现场支付的服务中常见。
preference
Your personal choice or liking for one option over another. Ask about this when discussing payment or service options.
您对一种选项优于另一种选项的个人选择或喜好。在讨论支付或服务选项时询问这一点。
关键句型
需要记住和练习的重要短语
I'm calling to reconfirm the details for my move scheduled for next Tuesday, the 15th.
This is a polite way to start a call to verify information. Use it when you need to check appointment details. Note the structure: 'I'm calling to [purpose]' followed by specifics like date.
这是验证信息的一种礼貌的通话开场白。当您需要检查预约细节时使用它。请注意结构：'I'm calling to [目的]' 后跟日期等具体细节。
I wanted to double-check the access and parking at both locations.
'Double-check' means to verify twice for accuracy. This sentence is useful for confirming logistics in services. It's in past tense but used for current requests, common in polite inquiries.
“Double-check”意思是为确保准确性而两次验证。这个句子在确认服务中的物流时很有用。它使用过去时，但用于当前请求，在礼貌的询问中很常见。
We'll send a smaller vehicle if necessary for the pickup.
This shows conditional planning: 'if necessary' means only if needed. Useful for explaining adjustments in services. Helps learners practice future actions with conditions.
这展示了条件规划：'if necessary' 意味着仅在需要时。用于解释服务调整。有助于学习者练习带有条件的未来行动。
Regarding payment, what are the accepted methods, and when is the final payment due?
'Regarding' introduces a topic politely. This question pattern is great for asking about policies. 'Due' means when something must be paid. Use in business or service discussions.
‘Regarding’用于礼貌地引入话题。这种问句模式非常适合询问政策。‘Due’表示某事物必须支付的时间。在商业或服务讨论中使用。
The final payment is due upon completion of the service, after everything is unloaded and you've had a chance to inspect it.
This explains timing with 'upon' (immediately after) and sequence words like 'after.' Useful for understanding payment terms. Teaches relative clauses for detailed instructions.
这解释了使用 'upon'（立即之后）的时机以及像 'after' 这样的顺序词。有助于理解付款条款。教导用于详细说明的关系从句。
Just let the crew know your preference.
'Let someone know' means to inform them. This is a simple, helpful phrase for giving instructions. Use it to guide others on choices, like in customer service scenarios.
“Let someone know”的意思是告知他们。这是一个简单、有帮助的短语，用于给出指示。用它来指导他人做出选择，比如在客户服务场景中。
Thanks for clarifying everything. I feel much better prepared now.
'Clarifying' means making something clear. This expresses gratitude and relief. Common closing in conversations; useful for showing appreciation after getting information.
'Clarifying' 意思是使某事变得清晰。这表达了感激和解脱之情。是对话中的常见结尾；有助于在获取信息后表示欣赏。