返回情境

Checking In at Reception

前台报道

Arriving at the medical facility, checking in at the reception desk, providing personal information and appointment details.

到达医疗机构,在前台办理报到手续,提供个人信息和预约详情。

对话

聆听并跟进对话

1
Receptionist (Female)
Good morning. Welcome to Evergreen Medical Clinic. Do you have an appointment with us today?
早上好。欢迎来到长青诊所。您今天有预约吗?
2
Patient (Male)
Good morning. Yes, I do. My name is Mark Johnson, and I have an appointment with Dr. Lee at 10 AM.
早上好。是的,我有。我叫马克·约翰逊,我预约了李医生,时间是上午10点。
3
Receptionist (Female)
Thank you, Mr. Johnson. Let me just confirm that for you. Is your date of birth January 15th, 1985?
谢谢您,约翰逊先生。我来为您确认一下。您的出生日期是1985年1月15日吗?
4
Patient (Male)
That's correct.
是的,没错。
5
Receptionist (Female)
Perfect. Could I please see your ID and insurance card?
很好。请您出示一下您的身份证和医保卡好吗?
6
Patient (Male)
Certainly, here they are.
当然,给您。
7
Receptionist (Female)
Thank you. Everything seems to be in order. Please take a seat in the waiting area. Dr. Lee will be with you shortly. You're all checked in.
谢谢您。一切都正常。请您在等候区就座。李医生很快就会过来。您已经报到好了。
8
Patient (Male)
Great, thanks a lot!
好的,非常感谢!

词汇

对话中的必备词汇和短语

appointment

A planned meeting with a doctor or professional; use it when scheduling or confirming a visit to the clinic.

与医生或专业人士的计划会议;在预约或确认诊所就诊时使用。

confirm

To check or verify information to make sure it's correct; common in service situations like medical check-ins.

检查或验证信息以确保其正确;常见于服务情境,如医疗登记。

date of birth

The specific day, month, and year you were born; often asked for identification in official places like clinics.

您出生的具体日期、月份和年份;通常在诊所等官方场所用于身份识别时会被询问。

ID

Short for identification document, like a passport or driver's license; required to prove who you are.

身份证明文件的缩写,例如护照或驾照;需要用于证明你的身份。

insurance card

A card that shows you have health insurance coverage; presented at medical visits to help with payment.

一张显示您有健康保险覆盖的卡片;在就医时出示以帮助支付。

waiting area

The seating section in a clinic or office where patients sit until called; helps manage patient flow.

诊所或办公室中患者就坐直到被叫到的座位区;有助于管理患者流量。

checked in

To have registered your arrival at a place like a clinic; means you're officially on the list to see the doctor.

在诊所等地方登记你的到达;意味着你正式进入看医生的名单。

关键句型

需要记住和练习的重要短语

Do you have an appointment with us today?

This is a polite question used by receptionists to check if a visitor has a scheduled visit; useful for starting interactions in service settings. It uses 'do you have' for yes/no questions.

这是一个礼貌的问题,用于接待员检查访客是否有预约访问;适用于服务环境中开始互动。它使用 'do you have' 来表示是/否问题。

My name is Mark Johnson, and I have an appointment with Dr. Lee at 10 AM.

A way to introduce yourself and provide appointment details; essential for check-ins. It connects ideas with 'and' and specifies time with 'at'.

一种介绍自己并提供预约细节的方式;对签到至关重要。它用 'and' 连接想法,并用 'at' 指定时间。

Let me just confirm that for you.

Offers to verify information politely; 'let me' softens the request, and 'just' makes it sound casual. Use it when checking details to build trust.

礼貌地提供验证信息;'let me' 使请求柔和,'just' 使它听起来随意。在检查细节以建立信任时使用。

Could I please see your ID and insurance card?

A polite request for documents; 'could I please' is formal and courteous. Useful in professional situations to ask for items without being demanding.

对文件的一种礼貌请求;'could I please' 正式且有礼貌。在专业场合用于请求物品而不显得强求。

Please take a seat in the waiting area.

An instruction to wait comfortably; 'please' adds politeness. Common in clinics to guide patients after check-in.

指示舒适等待;'please' 增添礼貌。在诊所中常见,用于在登记后引导患者。

You're all checked in.

Informs that registration is complete; 'you're all' is a casual way to say everything is done. Use it to reassure patients they're ready to proceed.

通知注册已完成;'you're all'是一种随意的方式,表示一切都已完成。使用它来安慰患者,告诉他们已经准备好继续进行。