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Booking an Appointment

预约医生

Calling a clinic or hospital to schedule an appointment with a doctor, specifying the reason for the visit and preferred time.

打电话给诊所或医院预约医生,说明就诊原因和偏好时间。

对话

聆听并跟进对话

1
receptionist (Female)
Good morning, Miller Clinic. How can I help you?
早上好,米勒诊所。我能帮您什么忙?
2
caller (Male)
Good morning. I'd like to book an appointment to see a doctor, please.
早上好。我想预约看医生。
3
receptionist (Female)
Certainly. Are you a new patient, or have you visited us before?
好的。您是新病人,还是以前来过我们诊所?
4
caller (Male)
I'm a new patient. My name is John Smith.
我是新病人。我叫约翰·史密斯。
5
receptionist (Female)
Okay, Mr. Smith. And what's the reason for your visit today?
好的,史密斯先生。您今天来看医生是为什么呢?
6
caller (Male)
I've been having a persistent cough and a sore throat for about a week now.
我持续咳嗽和喉咙痛大约一个星期了。
7
receptionist (Female)
I see. We have an opening with Dr. Evans tomorrow at 10 AM, or with Dr. Lee this afternoon at 3 PM. Which would you prefer?
我明白了。埃文斯医生明天上午10点有个空档,或者李医生今天下午3点有个空档。您更喜欢哪个时间?
8
caller (Male)
Tomorrow at 10 AM with Dr. Evans sounds good. Is there anything I need to bring?
明天上午10点埃文斯医生那里听起来不错。我需要带什么吗?
9
receptionist (Female)
Please bring a valid ID and your insurance card, if you have one. Also, try to arrive 15 minutes early to fill out some new patient forms. We'll send you a confirmation email shortly.
请带上有效的身份证件和您的医保卡(如果有的话)。另外,请尽量提前15分钟到达,填写一些新病人表格。我们很快会给您发送一封确认邮件。
10
caller (Male)
Great, thank you so much for your help!
太好了,非常感谢您的帮助!
11
receptionist (Female)
You're welcome, Mr. Smith. We look forward to seeing you tomorrow.
不客气,史密斯先生。我们期待明天见到您。

词汇

对话中的必备词汇和短语

appointment

A planned meeting time with a doctor or professional; use it when scheduling a visit, like 'I need an appointment with the dentist.'

与医生或专业人士的计划会议时间;用于安排访问,例如“我需要与牙医预约。”

persistent

Something that continues for a long time without stopping; in health, it describes ongoing symptoms, like a persistent headache.

持续很长时间而不停止的事物;在健康领域,它描述持续的症状,比如持久的头痛。

cough

A sudden expulsion of air from the lungs, often due to illness; as a noun, it's the act, like 'I have a bad cough.'

肺部突然排出空气,通常由于疾病;作为名词,它是行为,比如“我有严重的咳嗽。”

sore throat

Pain or discomfort in the throat, common with colds; say 'I have a sore throat' to describe this symptom to a doctor.

喉咙疼痛或不适感,感冒常见;向医生描述此症状时可以说'我喉咙痛'。

opening

An available time slot for an appointment; in clinics, it means a free spot, like 'Is there an opening next week?'

预约的可用时间槽;在诊所中,表示空闲位置,比如“下周有空位吗?”

valid ID

Official identification that is current and acceptable; bring it to appointments for verification, like a passport or driver's license.

当前有效且可接受的官方身份证明;请带到预约进行验证,例如护照或驾照。

insurance card

A card showing health insurance coverage; in the US, it's essential for medical visits to reduce costs.

一张显示健康保险覆盖范围的卡片;在美国的医疗就诊中,它对于降低成本至关重要。

confirmation email

An email sent to verify details like an appointment time; it's a common way clinics confirm bookings.

一封用于验证预约时间等细节的电子邮件;这是诊所确认预约的常见方式。

关键句型

需要记住和练习的重要短语

I'd like to book an appointment to see a doctor, please.

This is a polite way to request scheduling; use 'I'd like to' for formal requests. It's useful when calling to make a medical visit. Grammar: 'Book' means to reserve, and 'please' adds politeness.

这是礼貌地请求预约调度的方式;正式请求时使用‘I'd like to’。在打电话预约医疗访问时很有用。语法:‘Book’意思是预约,‘please’增加了礼貌。

Are you a new patient, or have you visited us before?

This question checks patient history; 'or' connects alternatives. Useful for receptionists. For learners, practice it to understand yes/no questions with options in service settings.

这个问题检查患者历史;'or' 连接备选方案。对接待员有用。对于学习者,练习它以理解服务设置中带有选项的 yes/no 问题。

I've been having a persistent cough and a sore throat for about a week now.

Describes ongoing symptoms using present perfect continuous 'I've been having' for actions starting in the past and continuing. Useful for explaining health issues to doctors; specify duration with 'for about a week.'

使用现在完成进行时 'I've been having' 描述正在进行的症状,表示过去开始并继续的动作。向医生解释健康问题时有用;用 'for about a week' 指定持续时间。

We have an opening with Dr. Evans tomorrow at 10 AM, or with Dr. Lee this afternoon at 3 PM. Which would you prefer?

Offers choices politely with 'or' and asks preference with 'Which would you prefer?'. Grammar: Future time with 'tomorrow at 10 AM.' Practical for giving options in appointments.

用'or'礼貌地提供选择,并用'Which would you prefer?'询问偏好。语法:未来时间'tomorrow at 10 AM.' 适用于预约选项的提供。

Please bring a valid ID and your insurance card, if you have one.

Gives instructions with 'please' for politeness; 'if you have one' is conditional for optional items. Useful for what to prepare for visits. Grammar: Imperative 'bring' for commands.

使用 'please' 提供礼貌的指示;'if you have one' 是可选物品的条件表达。有助于访问准备。语法:命令形 'bring' 用于指令。

We'll send you a confirmation email shortly.

Promises future action with 'We'll send' (future simple); 'shortly' means soon. Common in confirmations. Use it to assure patients after booking.

使用 'We'll send'(将来时)承诺未来的行动;'shortly' 意味着很快。在确认中常见。用于在预约后安慰患者。

Thank you so much for your help!

Expresses strong gratitude; 'so much' emphasizes thanks. Useful at the end of calls. Grammar: 'Thank you for' specifies the reason, polite in service interactions.

表达强烈的感激之情;'so much' 强调感谢。适用于通话结束时。语法:'Thank you for' 指定原因,在服务互动中礼貌。