Checking In at Reception
Arriving at the medical facility, checking in at the reception desk, providing personal information and appointment details.
Dialogue
Listen and follow along with the conversation
Vocabulary
Essential words and phrases from the dialogue
appointment
A planned meeting with a doctor or professional; use it when scheduling or confirming a visit to the clinic.
confirm
To check or verify information to make sure it's correct; common in service situations like medical check-ins.
date of birth
The specific day, month, and year you were born; often asked for identification in official places like clinics.
ID
Short for identification document, like a passport or driver's license; required to prove who you are.
insurance card
A card that shows you have health insurance coverage; presented at medical visits to help with payment.
waiting area
The seating section in a clinic or office where patients sit until called; helps manage patient flow.
checked in
To have registered your arrival at a place like a clinic; means you're officially on the list to see the doctor.
Key Sentences
Important phrases to remember and practice
Do you have an appointment with us today?
This is a polite question used by receptionists to check if a visitor has a scheduled visit; useful for starting interactions in service settings. It uses 'do you have' for yes/no questions.
My name is Mark Johnson, and I have an appointment with Dr. Lee at 10 AM.
A way to introduce yourself and provide appointment details; essential for check-ins. It connects ideas with 'and' and specifies time with 'at'.
Let me just confirm that for you.
Offers to verify information politely; 'let me' softens the request, and 'just' makes it sound casual. Use it when checking details to build trust.
Could I please see your ID and insurance card?
A polite request for documents; 'could I please' is formal and courteous. Useful in professional situations to ask for items without being demanding.
Please take a seat in the waiting area.
An instruction to wait comfortably; 'please' adds politeness. Common in clinics to guide patients after check-in.
You're all checked in.
Informs that registration is complete; 'you're all' is a casual way to say everything is done. Use it to reassure patients they're ready to proceed.