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Discussing a Leaky Faucet with a Plumber

A homeowner calls a plumber to report a persistent leaky faucet in the bathroom and explains the symptoms, asking for a diagnosis and an estimate for the repair.

Dialogue

Listen and follow along with the conversation

1
Sarah (Female)
Hello, is this Rapid Repair Plumbing? I'm calling about a leaky faucet.
2
Michael (Male)
Yes, this is Michael from Rapid Repair. How can I help you today, ma'am?
3
Sarah (Female)
Hi Michael. I have a persistent leaky faucet in my upstairs bathroom. It's been dripping for about a week now, and it seems to be getting worse.
4
Michael (Male)
I see. Is it a constant drip, or does it only leak when you turn it on? And can you tell me if it's hot water, cold water, or both?
5
Sarah (Female)
It's a constant drip, even when the faucet is completely off. And it seems to be just the cold water tap that's affected. It's making quite a noise, too.
6
Michael (Male)
Okay, that usually points to a worn-out washer or a corroded valve, which are pretty common issues. Based on what you've described, I can likely fix it on the first visit. Could you tell me your address so I can give you an estimate for the repair, and check our availability?
7
Sarah (Female)
Certainly. It's 123 Oak Drive. What kind of estimate are we looking at for something like this?
8
Michael (Male)
Alright, Sarah. For a standard faucet repair like this, it typically runs between $90 and $150, depending on the parts needed. That includes the service fee. We can usually get someone out there within 24 hours. Does tomorrow afternoon work for you?
9
Sarah (Female)
Tomorrow afternoon sounds good. Thank you so much, Michael.
10
Michael (Male)
You're very welcome, Sarah. We'll confirm the exact time via text later today. Have a good one!

Vocabulary

Essential words and phrases from the dialogue

leaky

An adjective meaning something has a small hole or crack that allows liquid to escape slowly, like a leaky faucet that drips water.

faucet

A noun for a device in sinks or baths that controls the flow of water; in American English, it's called a faucet, while in British English it's a tap.

persistent

An adjective describing something that continues happening over a long time without stopping, like a persistent problem that doesn't go away easily.

dripping

The present participle of 'drip,' meaning water falling in small drops; useful for describing leaks in home repairs.

washer

A noun in plumbing context for a small rubber or plastic ring that seals the faucet to prevent leaks; it's a common part that wears out over time.

corroded

An adjective meaning damaged by rust or chemical wear, often used for metal parts in pipes or valves that cause leaks.

estimate

A noun for an approximate calculation of cost or time for a job, like a repair estimate from a plumber; professionals use this to give clients an idea before starting.

availability

A noun meaning the time when someone or something is free to be used, like checking a plumber's availability for a service visit.

Key Sentences

Important phrases to remember and practice

I'm calling about a leaky faucet.

This is a simple way to introduce a problem when calling for help; use it to start a conversation about a specific issue, with 'about' linking the call to the topic.

It's been dripping for about a week now, and it seems to be getting worse.

This sentence describes the duration and progression of a problem using present perfect continuous 'has been dripping' for ongoing actions, and 'getting worse' to show change; useful for explaining symptoms to a service provider.

Is it a constant drip, or does it only leak when you turn it on?

A question using 'or' to offer choices for clarification; the present simple 'does it leak' asks about habits or conditions; great for professionals gathering details about a home issue.

That usually points to a worn-out washer or a corroded valve.

This uses 'points to' idiomatically to indicate a likely cause; 'worn-out' means damaged from use; helpful for diagnosing common problems and explaining to customers.

Could you tell me your address so I can give you an estimate for the repair?

A polite request with 'could you' for asking information, followed by 'so' to explain purpose; 'give you an estimate' is a common phrase in service calls; use this when needing details to provide quotes.

For a standard faucet repair like this, it typically runs between $90 and $150.

This gives a cost range using 'runs between' for prices and 'typically' for usual cases; 'like this' refers to the described situation; practical for quoting services in home improvement discussions.

Does tomorrow afternoon work for you?

A yes/no question with 'does...work for you' to check if a time is convenient; simple present for future arrangements; commonly used when scheduling appointments or services.