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Buying Sports Equipment

A customer is at a sports store asking a sales assistant for recommendations or advice on purchasing specific sports equipment (e.g., tennis racket, running shoes, cycling gear).

Dialogue

Listen and follow along with the conversation

1
John (Male)
Excuse me, I'm looking to buy a new tennis racket, but I'm not sure where to start. Could you help me?
2
Emily (Female)
Certainly! Happy to help. Are you a beginner, intermediate, or advanced player?
3
John (Male)
I'd say I'm an intermediate player. I play a few times a month, mostly with friends, but I'm looking to improve my game.
4
Emily (Female)
Okay, for an intermediate player looking to improve, you'll want something that offers a good balance of power and control. Do you prefer a lighter or heavier racket?
5
John (Male)
I haven't really thought about the weight much. What's the main difference?
6
Emily (Female)
Lighter rackets are easier to swing and offer more maneuverability, which is great for quicker reactions. Heavier rackets provide more power and stability, good for a stronger swing. Based on what you said, I'd suggest something in the mid-range weight.
7
John (Male)
That makes sense. Do you have any specific models you'd recommend that fit that description?
8
Emily (Female)
Absolutely. Let me show you a few options from Babolat and Head. They're very popular for intermediate players. We can also let you try a demo on court if you like.
9
John (Male)
That would be great! A demo would really help me decide. Thanks for your help!
10
Emily (Female)
You're welcome! Follow me, and I'll show you to our tennis section.

Vocabulary

Essential words and phrases from the dialogue

racket

A piece of equipment used in tennis to hit the ball; it's like a flat, strung frame on a handle.

beginner

Someone who is new to a sport and still learning the basics; opposite of expert.

intermediate

A skill level between beginner and advanced; for someone who knows the basics but wants to get better.

power

In sports like tennis, it means the strength or force you can put into your hit to make the ball go fast and far.

control

The ability to direct the ball accurately where you want it to go, rather than just hitting it hard.

maneuverability

How easily and quickly you can move or swing the equipment, important for fast reactions in a game.

stability

How steady and balanced the equipment feels during use, helping with stronger and more consistent swings.

demo

Short for demonstration; a chance to try out sports equipment before buying it, like testing on a court.

Key Sentences

Important phrases to remember and practice

Excuse me, I'm looking to buy a new tennis racket, but I'm not sure where to start. Could you help me?

This is a polite way to ask for help in a store when you're unsure; use it to start a conversation with a salesperson. The structure uses 'Excuse me' for attention and a question tag 'Could you help me?' for a request.

Certainly! Happy to help.

A friendly response to offer assistance; useful for customer service situations. 'Certainly' means 'of course,' and it shows enthusiasm with 'Happy to help.'

I'd say I'm an intermediate player.

This describes your skill level casually; say 'I'd say' to give an opinion softly. Useful when discussing experience in sports or hobbies to get tailored advice.

For an intermediate player looking to improve, you'll want something that offers a good balance of power and control.

This recommends equipment based on needs; the relative clause 'looking to improve' adds detail. Use this pattern to suggest items that match someone's goals in shopping.

Do you prefer a lighter or heavier racket?

A question to ask for preferences between options; it's a choice question using 'or.' Helpful in stores to narrow down choices quickly.

Lighter rackets are easier to swing and offer more maneuverability.

This explains pros of an item using comparative 'easier' and 'more'; connect ideas with 'and.' Use to compare products and help buyers understand differences.

Based on what you said, I'd suggest something in the mid-range weight.

This gives advice linked to customer's input; 'Based on' shows reasoning. The conditional 'I'd suggest' is polite for recommendations in sales or advice-giving.

We can also let you try a demo on court if you like.

Offers an additional service conditionally with 'if you like'; useful for encouraging trials. The structure builds rapport by giving options in customer interactions.