Asking for a Specific Movie

A customer comes into the video store and asks an employee if they have a particular movie in stock, perhaps by title or genre.

Dialogue7

E
Emily

Excuse me, I was wondering if you have 'The Grand Budapest Hotel' in stock?

J
John

Let me check for you. 'The Grand Budapest Hotel', right? Is that the Wes Anderson film?

E
Emily

Yes, that's the one. I'm looking for the Blu-ray if possible.

J
John

Okay, one moment please. I'll just check our system for availability. It's a popular one.

J
John

Alright, it looks like we have one copy of 'The Grand Budapest Hotel' on Blu-ray. It should be in the comedy/drama section, aisle 3.

E
Emily

Perfect! Thank you so much for your help.

J
John

You're welcome! Let me know if you need anything else.

Vocabulary7

  • excuse me

    A polite phrase used to get someone's attention or interrupt politely, especially in stores or public places.

  • in stock

    Means that an item is available for purchase or rental right now; useful when asking about products in shops.

  • check

    To look for or verify information, like searching a computer system or inventory in a store.

  • Blu-ray

    A type of high-quality DVD disc for movies; often preferred for better video and sound.

  • availability

    The state of whether something is available or not; commonly used when inquiring about stock.

  • aisle

    A narrow passage between shelves in a store where items are displayed; helps describe locations.

  • popular

    Something that many people like or rent often; useful for describing movies or items.

Key Sentences6

  1. 1

    Excuse me, I was wondering if you have 'The Grand Budapest Hotel' in stock?

    This is a polite way to ask if a specific item is available. 'I was wondering' softens the question, making it more courteous. Use this in stores when seeking products.

  2. 2

    Let me check for you.

    An offer to help by verifying information. 'Let me' shows willingness to assist. Common in service situations like shops to build rapport.

  3. 3

    Yes, that's the one.

    A simple confirmation of the correct item. Useful for agreeing and clarifying in conversations. The contraction 'that's' makes it natural and spoken-like.

  4. 4

    One moment please.

    Politely asks someone to wait briefly. 'One moment' is idiomatic for a short pause. Use this when you need time to look something up.

  5. 5

    It should be in the comedy/drama section, aisle 3.

    Gives directions to an item's location using store terms like 'section' and 'aisle'. Helpful for guiding customers; 'should be' indicates probability.

  6. 6

    You're welcome! Let me know if you need anything else.

    A standard response to 'thank you,' followed by an offer for more help. Builds politeness in service interactions; 'let me know' invites further questions.