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Ordering from a Self-Service Kiosk

A customer navigates the self-service ordering screen, selects items, customizes them, and makes payment using the kiosk interface.

Dialogue

Listen and follow along with the conversation

1
Sarah (Female)
Okay, so this is the self-service kiosk. Looks pretty straightforward.
2
James (Male)
Yeah, beats waiting in line. What are you thinking of getting?
3
Sarah (Female)
Hmm, I think I'll go for the Crispy Chicken Sandwich combo. Can I customize it here?
4
James (Male)
Yep, just tap on it. It should bring up the options. You can usually add or remove ingredients.
5
Sarah (Female)
Got it. I'll take it without pickles, please. And for the drink, can I change the soda to a medium orange juice?
6
James (Male)
Looks like you have to select the drink type first, then choose the specific one. Yeah, orange juice is there.
7
Sarah (Female)
Perfect. And for you?
8
James (Male)
I'll just get a Big Mac combo, regular. No changes. Alright, looks like we're ready to pay.
9
Sarah (Female)
Cool. Credit card it is. Just insert it here, right?
10
James (Male)
Yep, swipe or insert, depending on the card. And then it'll give us a number for pickup.

Vocabulary

Essential words and phrases from the dialogue

kiosk

A kiosk is a small machine or stand where you can order or pay for things, like a self-service ordering machine in a fast food restaurant.

combo

Short for 'combination meal,' a combo is a set meal that includes a main item, a side, and a drink, often at a lower price.

customize

To customize means to change or adjust something to your preference, like modifying a food order by adding or removing items.

ingredients

Ingredients are the parts or components that make up a food item, such as vegetables, sauces, or meats in a sandwich.

pickles

Pickles are sliced cucumbers that have been preserved in vinegar or brine; they are a common topping on sandwiches in fast food.

swipe

To swipe means to slide a card quickly through a machine to make a payment, often used with credit or debit cards.

pickup

Pickup refers to collecting your order after paying, like getting your food from a counter using a receipt number.

Key Sentences

Important phrases to remember and practice

Looks pretty straightforward.

This sentence means something appears simple and easy to understand. Use it when describing a process or machine that seems user-friendly. 'Straightforward' is an adjective meaning direct and not complicated.

What are you thinking of getting?

This is a casual way to ask someone what they plan to order or choose. It's useful in social situations like ordering food together. The structure uses 'thinking of' for considering options.

I think I'll go for the Crispy Chicken Sandwich combo.

This expresses a decision on what to order. 'Go for' means to choose or decide on something. It's practical for menu selections and shows future intention with 'I'll.'

Can I customize it here?

This is a polite question asking if you can make changes to an order. Use it when you want to personalize food items. The modal 'can' asks for permission or possibility.

I'll take it without pickles, please.

This requests a modification by removing an ingredient. 'Take it' means to have or accept the item as ordered. Adding 'please' makes it polite. Useful for allergies or preferences.

Can I change the soda to a medium orange juice?

This asks to substitute one item for another. 'Change...to...' is a common pattern for replacements. Specify size like 'medium' for clarity in ordering drinks.

We're ready to pay.

This indicates that the ordering is complete and payment can be made. Use it at the end of selecting items. 'We're' is a contraction of 'we are,' showing group readiness.

Just insert it here, right?

This seeks confirmation on how to pay by inserting a card. 'Just' softens the instruction, and 'right?' is a tag question for agreement. Helpful for verifying steps on machines.

It'll give us a number for pickup.

This explains the next step after payment, where you receive a number to collect your order. 'It'll' is short for 'it will,' predicting a future action. Common in fast food contexts.