Adding Extras & Special Requests
The customer requests additional items like a GPS navigation system, child car seats, or a toll pass. They also inquire about special services such as one-way rentals or airport pick-up/drop-off services.
Dialogue8
Okay, so I think I'm set on the mid-size SUV. Now, about adding some extras. Do you offer GPS navigation systems?
Yes, we do. A GPS system is an additional $15 per day. Do you need one of those?
Definitely. Also, I'll need two child car seats for toddlers. What's the charge for those?
Child car seats are $10 per day per seat. And just to confirm, these are for children between 1-4 years old, correct?
That's right. And we're planning a trip through a few states that have toll roads. Do you offer any kind of toll pass or transponder?
Yes, we have an unlimited toll pass option for $8.99 per day, which covers all electronic tolls. It's usually a good deal if you'll be on many toll roads.
That sounds perfect, please add it. One last thing, we're flying out of a different airport than where we land. Is a one-way rental available, and what are the fees for that?
Yes, one-way rentals are certainly available. The fee depends on the drop-off location. Could you tell me where you plan to drop off the vehicle?
Vocabulary8
- extras
Additional items or services you can add to a main purchase, like optional features in a car rental.
- GPS navigation system
A device that uses satellites to show directions and maps while driving, helping you find your way easily.
- child car seats
Special seats for young children in cars to keep them safe during travel; required by law in many places.
- toddlers
Young children who are just learning to walk, usually aged 1 to 3 years old.
- toll roads
Highways or roads where drivers must pay a fee, called a toll, to use them.
- toll pass
A payment device or card that allows you to pass through toll booths without stopping to pay cash.
- one-way rental
Renting a vehicle from one location and returning it to a different place, often with an extra fee.
- drop-off
The location where you return a rented item, like a car, at the end of the rental period.
Key Sentences7
- 1
Do you offer GPS navigation systems?
This is a polite question to ask if a service or product is available. Use it when inquiring about options in rentals or purchases. The structure uses 'do you offer' for availability.
- 2
A GPS system is an additional $15 per day.
This explains the cost of an extra item. 'Additional' means extra cost, and 'per day' shows the daily rate. Useful for understanding pricing in services.
- 3
What's the charge for those?
A casual way to ask about the price of items. 'Charge' means fee or cost. Good for everyday shopping or service inquiries; 'those' refers to previously mentioned items.
- 4
Child car seats are $10 per day per seat.
This states the price clearly. 'Per day per seat' specifies the rate for each item daily. Helpful for confirming costs; note the plural 'seats' for multiple.
- 5
Do you offer any kind of toll pass or transponder?
Asks about options using 'any kind of' for flexibility. 'Or' connects alternatives. Use this when seeking similar products or services.
- 6
That sounds perfect, please add it.
Expresses agreement and requests action. 'Sounds perfect' is positive feedback; 'please add it' is a polite command. Ideal for confirming additions in transactions.
- 7
Is a one-way rental available, and what are the fees for that?
Combines a yes/no question with a follow-up on cost using 'and'. 'Available' means can be provided; 'fees' are charges. Useful for checking special rental terms.