Adding Extras & Special Requests
The customer requests additional items like a GPS navigation system, child car seats, or a toll pass. They also inquire about special services such as one-way rentals or airport pick-up/drop-off services.
Dialogue
Listen and follow along with the conversation
Vocabulary
Essential words and phrases from the dialogue
extras
Additional items or services you can add to a main purchase, like optional features in a car rental.
GPS navigation system
A device that uses satellites to show directions and maps while driving, helping you find your way easily.
child car seats
Special seats for young children in cars to keep them safe during travel; required by law in many places.
toddlers
Young children who are just learning to walk, usually aged 1 to 3 years old.
toll roads
Highways or roads where drivers must pay a fee, called a toll, to use them.
toll pass
A payment device or card that allows you to pass through toll booths without stopping to pay cash.
one-way rental
Renting a vehicle from one location and returning it to a different place, often with an extra fee.
drop-off
The location where you return a rented item, like a car, at the end of the rental period.
Key Sentences
Important phrases to remember and practice
Do you offer GPS navigation systems?
This is a polite question to ask if a service or product is available. Use it when inquiring about options in rentals or purchases. The structure uses 'do you offer' for availability.
A GPS system is an additional $15 per day.
This explains the cost of an extra item. 'Additional' means extra cost, and 'per day' shows the daily rate. Useful for understanding pricing in services.
What's the charge for those?
A casual way to ask about the price of items. 'Charge' means fee or cost. Good for everyday shopping or service inquiries; 'those' refers to previously mentioned items.
Child car seats are $10 per day per seat.
This states the price clearly. 'Per day per seat' specifies the rate for each item daily. Helpful for confirming costs; note the plural 'seats' for multiple.
Do you offer any kind of toll pass or transponder?
Asks about options using 'any kind of' for flexibility. 'Or' connects alternatives. Use this when seeking similar products or services.
That sounds perfect, please add it.
Expresses agreement and requests action. 'Sounds perfect' is positive feedback; 'please add it' is a polite command. Ideal for confirming additions in transactions.
Is a one-way rental available, and what are the fees for that?
Combines a yes/no question with a follow-up on cost using 'and'. 'Available' means can be provided; 'fees' are charges. Useful for checking special rental terms.