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Picking Up the Pet

Returning to the salon to pick up your pet, discussing how the grooming went, and making payment.

Dialogue

Listen and follow along with the conversation

1
Sarah (Female)
Hi, I'm here to pick up Buster. I had an appointment for him at 2 PM.
2
Michael (Male)
Ah, Buster! Yes, he's just finished up. He was a very good boy today. We gave him the full spa treatment, just as you requested.
3
Sarah (Female)
Oh, that's great to hear! How did his bath go? He can be a bit squirmy sometimes.
4
Michael (Male)
Not at all today! He was a perfect gentleman in the tub. And his coat looks wonderfully shiny and soft now. We managed to get out all those little mats he had behind his ears too.
5
Sarah (Female)
That's fantastic! Thank you so much. He always looks so much happier after he's been groomed here. So, what's the total today?
6
Michael (Male)
It comes to $75 for the full groom and the de-shedding treatment. Would you like to rebook his next appointment now, perhaps in 6-8 weeks?
7
Sarah (Female)
Yes, please. Let's aim for about seven weeks from now, on a weekday if possible. He really needs this regular pampering.
8
Michael (Male)
Certainly. I'll get that scheduled for you. And here’s Buster, all ready to go! See you both next time!

Vocabulary

Essential words and phrases from the dialogue

pick up

To collect or retrieve someone or something from a place, like getting your pet after grooming.

appointment

A scheduled time for a service or meeting, such as a pet grooming session.

groomed

Cleaned, brushed, and styled for pets to keep them looking neat and healthy.

squirmy

Fidgety or wriggling uncomfortably, often describing animals that move a lot during handling.

mats

Tangled knots in fur or hair that need to be combed out to prevent discomfort.

de-shedding

A grooming process to remove loose hair and reduce shedding from a pet's coat.

pampering

Treating someone or a pet with extra care and luxury to make them feel special.

rebook

To make a new reservation or appointment for a future date.

Key Sentences

Important phrases to remember and practice

Hi, I'm here to pick up Buster. I had an appointment for him at 2 PM.

This is a polite way to announce your arrival for collecting something. It uses the past tense 'had' to refer to a previous arrangement. Useful when picking up items or people from services like salons or repairs.

He was a very good boy today.

An affectionate idiom for pets behaving well. 'Good boy' is common for male dogs; use it to praise animals positively. Helps build rapport in pet-related conversations.

How did his bath go? He can be a bit squirmy sometimes.

Asks about the result of an activity while adding context about the pet's behavior. 'Can be' shows habitual action. Practical for inquiring about services involving pets or children.

Not at all today! He was a perfect gentleman in the tub.

Reassures by contrasting expectation with reality. 'Not at all' means 'not even a little.' 'Perfect gentleman' is a fun idiom for good behavior. Use to describe positive outcomes.

What's the total today?

A direct way to ask for the final bill amount. Simple and common in service situations like shops or salons. Focuses on politeness with 'what's' for informal settings.

Would you like to rebook his next appointment now, perhaps in 6-8 weeks?

Offers to schedule a future service politely with 'would you like.' 'Perhaps' softens suggestions. Useful for customer service or when planning repeats like haircuts or vet visits.

Yes, please. Let's aim for about seven weeks from now, on a weekday if possible.

Agrees and suggests a specific time frame. 'Aim for' means to target a goal; 'if possible' shows flexibility. Great for negotiating schedules in appointments.

See you both next time!

A friendly farewell addressing the person and pet. 'Both' includes the pet warmly. Use at the end of services to build ongoing relationships.