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Neighbor Explains/Apologizes

The neighbor responds to the complaint by explaining the source of the noise (e.g., renovations, new pet, party) and apologizes for the disturbance, promising to be more considerate.

Dialogue

Listen and follow along with the conversation

1
Emily (Female)
Hi David, I hope you don't mind me popping over. I just wanted to gently mention the noise lately. It's been quite loud, particularly in the evenings.
2
David (Male)
Oh, Emily, I am so incredibly sorry! I had a feeling someone might say something. We just got a new puppy, Buddy, about a week ago, and he's still adjusting.
3
Emily (Female)
A puppy? Oh, that explains it! I thought I heard some barking. I completely understand, they can be a handful when they're little.
4
David (Male)
He really is! We're trying our best with training, but the late-night whimpering and barks have been a challenge. We've been working on crate training, which helps, but we've still got a ways to go.
5
Emily (Female)
That makes perfect sense. I just wanted to check in because sometimes it sounded like more than just a pet. I appreciate you explaining.
6
David (Male)
No, it's definitely him. We're getting a trainer in next week, and we're hoping that helps calm him down, especially during those evening hours. Again, truly sorry for the disturbance.
7
Emily (Female)
That's good to hear, David. I appreciate you taking steps to address it. Just knowing what's going on makes a big difference. Maybe you could put a blanket over his crate at night? Sometimes that helps.
8
David (Male)
That's a great idea, Emily! We haven't tried that yet. I'll definitely give it a shot tonight. We'll do our best to keep things quieter from now on. Thanks for your understanding.

Vocabulary

Essential words and phrases from the dialogue

popping over

This means visiting someone briefly and unexpectedly, often used in casual situations like talking to a neighbor. It's a phrasal verb showing informality.

gently

This adverb means to do something in a soft or careful way, without being harsh. Here, it's used to mention a problem politely to avoid offending someone.

incredibly

This intensifier means 'extremely' or 'very much.' It's used to emphasize an apology or feeling, making it sound sincere in conversations.

adjusting

This is the present continuous form of 'adjust,' meaning getting used to a new situation. It's common when talking about animals or people adapting to changes.

barking

This is the gerund form of 'bark,' referring to the sound a dog makes. It's useful in describing pet noises in everyday complaints.

a handful

This idiom means something or someone that is difficult to manage or control. It's often used for children or pets that are energetic and challenging.

whimpering

This means making soft, crying sounds, like a small animal does when sad or in need. It's specific to describing quiet pet noises at night.

disturbance

This noun means an interruption or annoyance, like noise that bothers others. It's a polite word for complaints in neighbor situations.

give it a shot

This idiom means to try something. It's casual and positive, used when agreeing to test an idea or suggestion from someone.

Key Sentences

Important phrases to remember and practice

I hope you don't mind me popping over.

This is a polite way to start a conversation when visiting unexpectedly. It uses 'hope you don't mind' to show respect and soften the approach, useful for sensitive topics like complaints.

I just wanted to gently mention the noise lately.

This sentence introduces a problem softly with 'gently mention' and 'lately' to specify recent time. It's useful for addressing issues without accusing, teaching indirect politeness in English.

I am so incredibly sorry!

This is a strong apology using 'incredibly' for emphasis. The exclamation adds sincerity. Use it when you've caused inconvenience, like noise, to show genuine regret.

That explains it!

This short response means 'now I understand why.' It's a common idiom for realization. Useful in conversations to acknowledge an explanation and keep the dialogue positive.

I completely understand.

This shows empathy and agreement. 'Completely' intensifies full acceptance. It's great for responding to apologies, helping to de-escalate neighbor disputes.

We've still got a ways to go.

This idiom means 'we have a long way left to improve.' It's informal and used in progress discussions. Here, it explains ongoing efforts, useful for honest updates.

I appreciate you explaining.

This expresses thanks for clarification using 'appreciate' in present tense for ongoing gratitude. It's polite and builds rapport in problem-solving talks.

Thanks for your understanding.

This is a courteous closing to thank someone for being patient. 'Your understanding' refers to their empathy. Use it at the end of apologies to end positively.