Using Services at a Laundromat
Learn to ask about machine operation, detergent availability, and washing instructions
Situations
Choose from 6 conversations to practice
Choosing the Right Machine
A customer enters the laundromat and needs to choose between different types and sizes of washing machines. They might ask staff which machine is best for their load or how much each machine costs.
Understanding Machine Operations
The customer has selected a machine but is unsure how to operate it, including selecting the wash cycle, adding detergent, or starting the machine. They ask for instructions from a staff member or another customer.
Buying Detergent or Supplies
The customer realizes they need detergent, fabric softener, or a laundry bag. They inquire about where to purchase these items, their cost, and what types are available at the laundromat.
Dealing with a Machine Error
During the wash cycle, the machine stops working, displays an error message, or isn't draining properly. The customer needs to report the issue to staff and ask for assistance or a refund.
Waiting and Using Amenities
While waiting for their laundry, the customer might ask about Wi-Fi, restrooms, or a change machine. They may also engage in brief small talk with other customers.
Drying Clothes and Folding
After washing, the customer needs to use a dryer. They might ask about drying instructions for different fabrics, the drying time, or the cost. They then gather and fold their clean laundry.