Book Not Scannable
A book's barcode is damaged or not scanning correctly, requiring the librarian to manually input information or find an alternative solution.
Dialogue
Listen and follow along with the conversation
Vocabulary
Essential words and phrases from the dialogue
check out
To borrow books or items from a library; use this phrase when you want to take books home after selecting them.
library card
A special ID card given by the library that allows you to borrow books; always show it when checking out.
barcode
A black and white code printed on books that a scanner reads to identify the item; common in stores and libraries.
scanning
The action of using a machine to read a barcode; if it doesn't work, the item can't be processed automatically.
damaged
Broken or not working properly, like a torn barcode; use this to describe problems with items.
manually
Done by hand instead of using a machine; helpful when technology fails, like typing in information.
due back
The date by which you must return the borrowed item; libraries use this to track loans.
receipt
A printed note showing what you borrowed and when it's due; keep it as proof of your transaction.
Key Sentences
Important phrases to remember and practice
I'd like to check out these three books, please.
This is a polite way to request borrowing books; use 'I'd like to' for formal requests, and add 'please' to be courteous. Useful at library or store checkouts.
Do you have your library card?
A simple yes/no question to ask for identification; the word order is subject-verb-object in questions. Say this when someone wants to borrow items.
It seems like the barcode on this book isn't scanning.
Describes a problem politely with 'it seems like' for uncertainty; 'isn't scanning' uses present continuous for ongoing issues. Useful for explaining technical problems.
No worries. I'll just manually input the number for you.
Reassures the person with 'no worries' meaning it's okay; 'I'll just' softens the action. Use this to calm someone and offer a solution in service situations.
No problem at all. Take your time.
Shows patience and understanding; 'no problem at all' emphasizes it's fine, and 'take your time' means don't rush. Great for responding when something takes longer.
These books are due back on October 25th.
Informs about the return date using future passive 'are due back'; specify the date clearly. Essential for library staff to tell borrowers.
Thank you so much! Have a good day.
A polite way to end the interaction; 'thank you so much' shows strong gratitude, and 'have a good day' is a friendly goodbye. Use in everyday services.