Mutual Clarification & Empathy
Both parties engage in a back-and-forth exchange, clarifying points, acknowledging each other's feelings, and expressing empathy to fully grasp the other's intentions and perspective.
Dialogue
Listen and follow along with the conversation
Vocabulary
Essential words and phrases from the dialogue
brushed off
To ignore or dismiss someone rudely, like not paying attention to their feelings. Useful when describing feeling ignored in conversations.
impression
The feeling or idea that something gives you. In this context, it means the sense or perception someone has about a situation.
intend
To plan or mean to do something. Often used to explain true intentions, like 'I didn't intend to hurt you.'
deflated
Feeling discouraged or less confident after something negative happens. Common in emotional situations to express disappointment.
preoccupied
Thinking about something else so much that you can't focus on the present. Useful for explaining why you might seem distracted.
feasibility
Whether something is possible or practical to do. Often used in work or project discussions to talk about realism.
iron out
To solve or fix problems, like smoothing out wrinkles. Idiomatic expression for resolving issues before moving forward.
mindful
Being careful and aware of something. Used to promise better attention in the future, like 'I'll be more mindful of your feelings.'
Key Sentences
Important phrases to remember and practice
Hey Michael, can we talk for a minute about something that's been on my mind?
This is a polite way to start a serious conversation. 'On my mind' means something you're thinking about a lot. Useful for initiating discussions without sounding aggressive; uses a question form for softness.
I'm sorry if I gave that impression.
An apology for unintentionally causing a misunderstanding. 'Gave that impression' means created a certain feeling. Great for 'I' statements in conflicts, focusing on your actions rather than blaming others.
I understand why you'd feel that way.
Shows empathy by acknowledging the other person's emotions. 'You'd feel' is conditional for hypothetical situations. Essential for active listening in resolving misunderstandings.
I totally value your input.
Expresses appreciation for someone's opinion or contribution. 'Totally' adds emphasis like 'completely.' Useful in professional or personal settings to reassure and build trust.
I should have said something like...
Admits a mistake and suggests a better alternative. Past modal 'should have' for regrets. Helps in apologies by showing what you could do differently next time.
Communication is key.
A common proverb meaning good talking is essential for relationships. 'Key' here means most important. Short and memorable; use it to end discussions positively.
I'll be more mindful next time.
Promises to pay better attention in the future. Future tense with 'will' for commitments. Practical for closing conflicts on a positive, proactive note.