Providing Contact Information
The staff member requires contact details to get in touch if the item is found. The learner provides their name, phone number, and/or email address.
Dialogue
Listen and follow along with the conversation
Vocabulary
Essential words and phrases from the dialogue
get in touch
This phrase means to contact someone, often by phone or email. It's useful when giving ways to reach you, like in lost item situations.
reach
To reach someone means to contact them successfully. It's commonly used with phone or email, as in 'reach me on my mobile.'
mobile
Short for mobile phone. In American English, it's often just called 'phone,' but 'mobile' is understood and used in many contexts.
got it
An informal way to say 'I understand' or 'I noted that.' It's polite and quick to confirm information in conversations.
just in case
This means 'to be safe' or 'if needed.' It's used when providing extra information that might be helpful, like an email backup.
lowercase
Letters that are small, not capitalized, like 'a' instead of 'A.' Important when spelling emails to avoid mistakes.
turns up
An idiom meaning 'is found' or 'appears.' Useful in lost item contexts, like 'if your item turns up.'
You're welcome
The standard polite response to 'thank you.' It's essential for everyday courtesy in English conversations.
Key Sentences
Important phrases to remember and practice
Okay, so if we find your AirPods, how can we get in touch with you?
This is a polite question asking for contact details. Use it when staff need to reach you about a lost item. The 'if' clause shows a conditional situation, useful for hypothetical scenarios.
My name is John Smith. You can reach me on my mobile, it's 555-123-4567.
This introduces your name and phone number clearly. It's a practical pattern for providing personal info: state name, then contact method. Note the contraction 'it's' for the number.
Do you also want to leave an email address, just in case?
This offers an optional extra step politely. 'Just in case' adds caution. Use this when suggesting backups; the question form invites agreement without pressure.
Yes, that would be great. It's [email protected]. All lowercase.
This agrees and provides the email while specifying details. 'That would be great' is a positive response. Useful for giving emails; spelling out 'lowercase' prevents errors.
Perfect. So that's J-O-H-N dot S-M-I-T-H at email dot com.
This confirms by spelling out the email. 'Perfect' means everything is correct. Spell emails this way over phone: use 'dot' for '.', 'at' for @, to avoid confusion.
We'll give you a call or send an email if anything turns up.
This reassures the person about follow-up. 'Give you a call' means phone call; 'turns up' means found. Use future 'will' for promises; 'or' connects options.
Is there anything else I can help you with today?
A service-oriented closing question. It checks for more needs politely. Common in customer service; 'anything else' means additional help.
No, that's all for now. Thanks again. Bye!
This ends the conversation politely. 'That's all' means no more issues; repeat thanks shows gratitude. Use in situations when you're done speaking.