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Paying at the Cashier

A customer brings their selected items to the cash register to complete the purchase, often asking about payment methods or return policies.

Dialogue

Listen and follow along with the conversation

1
Customer (Female)
Hi, I'd like to pay for these items, please.
2
Cashier (Male)
Sure. Did you find everything you were looking for?
3
Customer (Female)
Yes, thank you. Just these two shirts today.
4
Cashier (Male)
Alright. That'll be $45.50. Will that be cash or card?
5
Customer (Female)
Card, please. And what's your return policy, just in case?
6
Cashier (Male)
You can return items within 30 days with the receipt for a full refund. They need to be unworn and have the tags still on.
7
Customer (Female)
Okay, got it. Thanks!
8
Cashier (Male)
No problem. Just insert your card here.
9
Customer (Female)
There you go. Can I get a paper receipt, please?
10
Cashier (Male)
Yes, here's your receipt and your items. Have a great day!

Vocabulary

Essential words and phrases from the dialogue

pay

To give money to buy something; in shopping, you say this when ready to complete the purchase.

items

Things you have selected to buy, like clothes or products in a store.

receipt

A piece of paper or digital record that proves you bought something; important for returns.

cash

Physical money, like bills and coins, used to pay instead of a card.

card

A credit or debit card used to pay electronically by swiping, inserting, or tapping.

return policy

The store's rules about returning items for a refund or exchange; always ask if unsure.

refund

Getting your money back when you return an item that meets the store's conditions.

tags

Small labels attached to clothes with size, price, and care info; must be kept for returns.

Key Sentences

Important phrases to remember and practice

I'd like to pay for these items, please.

This polite request uses 'I'd like to' for making a formal wish; useful when approaching the cashier to check out items you've chosen.

Did you find everything you were looking for?

A common question from staff to check customer satisfaction; the past continuous 'were looking for' shows ongoing search; use it to engage customers politely.

That'll be $45.50. Will that be cash or card?

'That'll be' is a contraction of 'that will be' meaning the total cost; this sentence asks for payment method and is essential for cashiers to confirm how to process payment.

What's your return policy, just in case?

A practical question using 'what's' for 'what is' to inquire about rules; 'just in case' means for precaution; use this before buying to avoid surprises.

You can return items within 30 days with the receipt for a full refund.

This explains conditions with 'within' for time limits and 'for a full refund' for the benefit; useful for customers learning store policies; grammar shows conditional permission with 'can'.

Just insert your card here.

'Just' means simply or only, making instructions easy; imperative form 'insert' gives direction; say this when guiding payment at modern registers.

Can I get a paper receipt, please?

Polite request with 'can I get' for asking permission; specifies 'paper' vs. digital; useful when you want a physical proof of purchase for records or returns.