Paying the Bill at Discharge
Settling the medical bill at the hospital's or clinic's cashier desk after the consultation or treatment, confirming payment methods and receiving receipts.
Dialogue
Listen and follow along with the conversation
Vocabulary
Essential words and phrases from the dialogue
settle
To settle a bill means to pay it completely after a service, like at a hospital. It's useful when checking out after treatment.
consultation
A consultation is a meeting with a doctor to discuss health problems. Use this word when talking about seeing a doctor.
prescribed
Prescribed means a doctor has recommended or ordered medicine for you. It's common in medical contexts to explain what the doctor gave.
credit card
A credit card is a plastic card you use to pay for things and pay back later. Many places accept them for convenience.
debit card
A debit card takes money directly from your bank account when you pay. It's like cash but electronic.
receipt
A receipt is a paper or digital proof that you paid for something. Always keep it for records, especially in medical visits.
breakdown
A breakdown is a detailed list showing parts of costs, like fees for different services. It's helpful to understand your bill.
prompts
Prompts are instructions or messages on a screen that guide you, like during card payment. Follow them to complete the process.
Key Sentences
Important phrases to remember and practice
Hello, how can I help you? Are you here to settle your bill?
This is a polite greeting used by service staff to start a conversation and confirm the purpose. It's useful for customer service situations; the question form helps clarify needs quickly.
Yes, I am. I just finished my consultation with Dr. Miller. My name is John Smith.
This responds affirmatively and provides details like name and recent action. Use it to confirm identity and context; 'just finished' shows recent completion in past tense.
Your total for today is $125. This covers the consultation fee and the medication Dr. Miller prescribed.
This explains the bill amount and what it includes. It's practical for billing scenarios; 'covers' means includes, and relative clause 'Dr. Miller prescribed' adds detail without new sentence.
How would you prefer me to pay? Do you accept credit cards?
This asks about payment preference politely. Useful when unsure of options; 'would prefer' is conditional for polite suggestions, and yes/no question seeks confirmation.
We accept all major credit cards, debit cards, and cash. Whatever is most convenient for you.
This lists payment methods and offers flexibility. Great for service responses; parallel structure with 'and' lists options, and 'whatever is most convenient' shows customer focus.
Please insert your card into the reader and follow the prompts.
This gives step-by-step instructions for payment. Use in tech-assisted transactions; imperative 'insert' and 'follow' commands politely guide actions.
Here is your receipt. It includes a breakdown of the services.
This hands over proof of payment with details. Essential at end of transactions; 'it includes' explains content using simple present tense for facts.
Do you have any other questions today? No, that's everything. Thank you very much for your help.
This checks for more needs and ends politely. Useful to wrap up; question invites response, and 'that's everything' means no more issues, with gratitude expression.