Checkout and Payment
Going through the checkout process, interacting with cashier, choosing payment method, and handling bags
Dialogue
Listen and follow along with the conversation
Vocabulary
Essential words and phrases from the dialogue
needed
This word means required or necessary. In shopping, it's used to ask if customers got what they wanted, like 'Did you find everything you needed?' It's polite and common in service situations.
items
This refers to things or products you buy. In stores, people say 'these items' to mean the products on the counter. It's a general word for goods in shopping contexts.
cash
Money in physical form, like bills and coins. At checkout, cashiers ask 'cash or card?' to know how you'll pay. It's a basic payment option everywhere.
card
A payment card like credit or debit card. Used in 'cash or card?' to offer electronic payment. Common in modern shopping to avoid carrying cash.
reusable
Something that can be used again, like eco-friendly bags. In the dialogue, 'reusable ones' means bring-your-own bags to reduce plastic waste. It's environmentally aware language.
extra
Additional or more than usual. Here, 'extra 10 cents' means an added cost for the bag. Useful for discussing fees in stores.
tap
To lightly touch a card on a machine to pay without inserting it. In 'tap your card,' it's a quick contactless payment method popular in many countries.
Key Sentences
Important phrases to remember and practice
Did you find everything you needed today?
This is a polite greeting question from cashiers to check customer satisfaction. It's useful at the start of checkout to build rapport. Grammar: Present perfect 'have you found' for recent actions, but here it's simple past in context.
That'll be $12.50.
A common way to tell the total cost. 'That'll be' is a contraction of 'that will be,' used informally in service. Essential for shopping; say it when giving prices to customers.
Will that be cash or card?
Asks for payment method choice. 'Will that be' is future tense for polite offers. Very practical in retail; use it to confirm how someone pays.
Do you have any paper bags?
Requests bags at checkout. 'Do you have any' is a question for availability of countable items. Useful when you need packaging; polite way to ask for help.
No problem! We have paper bags for an extra 10 cents.
Reassures and offers an option with cost. 'No problem' means it's easy to help. Good for customer service; explains fees clearly to avoid surprises.
Just tap your card here when you're ready.
Instructs on payment. 'Just' softens the command, 'when you're ready' is polite. Use in tech-savvy stores for guiding contactless payments.
Thanks! Have a great day.
A friendly goodbye. Common after transactions. 'Have a great day' is idiomatic for well-wishes. Always use positive closers in service interactions.
You too! Come again soon.
Responds to well-wishes and invites return. 'You too' mirrors the phrase. Encourages loyalty; standard in retail to end on a positive note.