Scheduling a Pet Grooming Appointment
A pet owner calls a pet grooming salon to schedule an appointment for their pet. They discuss services, availability, and pricing.
一位宠物主人致电宠物美容店，为其宠物预约美容服务。他们讨论服务项目、可用时间段和价格。
对话
聆听并跟进对话
词汇
对话中的必备词汇和短语
grooming
Grooming means cleaning and styling a pet's fur, nails, and overall appearance. It's commonly used when talking about pet care services like at a salon.
Grooming 指的是清洁和修饰宠物的毛发、指甲和整体外观。它通常用于谈论宠物护理服务，比如在沙龙。
appointment
An appointment is a planned time to meet someone or get a service, such as booking a doctor's visit or a pet grooming session. Use it when scheduling something in advance.
预约是指计划好的与某人见面或获得服务的时间，例如预约医生就诊或宠物美容会话。在提前安排某事时使用。
schedule
To schedule means to arrange or plan something for a specific time. It's useful for making reservations, like for appointments or events.
安排日程意味着为特定时间规划或安排某事。这对于预约很有用，比如预约或活动。
availability
Availability refers to when someone or something is free or open for use. Ask about it when checking if a time slot is possible for an appointment.
可用性指的是某人或某物何时空闲或可供使用。在检查预约时间槽是否可行时，请询问这一点。
package
In this context, a package is a set of services offered together at a fixed price, like a full groom package for pets. It's common in service industries.
在此上下文中，套餐是一组以固定价格一起提供的服务，例如宠物全套护理套餐。这在服务行业很常见。
confirmation
Confirmation is proof or notice that something is agreed upon, often sent via email after booking. It's important for keeping records of appointments.
确认是证明或通知某事已达成一致，通常在预订后通过电子邮件发送。它对于保持预约记录很重要。
vaccination records
Vaccination records are documents showing a pet's health shots and medical history. They're required for services like grooming to ensure safety.
疫苗接种记录是显示宠物健康注射和医疗历史的文档。对于美容等服务，需要这些记录以确保安全。
关键句型
需要记住和练习的重要短语
How can I help you?
This is a polite greeting used by service providers to start a conversation and offer assistance. It's useful in customer service situations to show you're ready to help; the grammar is a simple question with 'how' for manner.
这是一个礼貌的问候语，由服务提供者用于开始对话并提供帮助。在客户服务情境中很有用，可以显示您已准备好提供帮助；语法是一个简单的疑问句，以“how”表示方式。
I'd like to schedule a grooming appointment for my dog, Max.
This sentence expresses a request to book something specific. It's practical for making appointments; note the use of 'I'd like to' for polite requests and naming the pet for clarity.
这个句子表达了预约特定事物的请求。它在预约时很实用；注意使用 'I'd like to' 来礼貌请求，并命名宠物以明确。
What services are you looking for?
This asks for details about what the customer wants. It's useful in service dialogues to gather information; the present continuous 'are you looking for' shows ongoing interest.
这是在询问客户想要什么的细节。在服务对话中用于收集信息很有用；现在进行时 'are you looking for' 显示出持续的兴趣。
He needs a full wash, trim, and nail clipping.
This describes specific pet care needs. It's helpful for explaining requirements; the structure lists items with 'and' for coordination, useful in service requests.
这描述了特定的宠物护理需求。它有助于解释要求；结构使用“和”来协调列出项目，在服务请求中很有用。
What's your availability like next week?
This inquires about open times. It's a key phrase for scheduling; 'like' here means 'how is it' informally, and 'next week' specifies the time frame.
这是询问空闲时间的。这是调度安排的关键短语；这里的'like'是非正式地表示'怎么样'，而'next week'指定了时间范围。
Does that work for you?
This checks if a proposed time is suitable. It's polite for confirming agreements; simple yes/no question structure makes it easy to use in conversations.
这用于检查提议的时间是否合适。它是礼貌地确认协议的方式；简单的“是/否”问题结构使其易于在对话中使用。
We'll send you a confirmation email shortly.
This promises follow-up action after booking. Useful for reassuring customers; future tense 'will' indicates a planned action, and 'shortly' means soon.
这承诺在预订后进行后续行动。有助于安抚客户；将来时 'will' 表示计划中的行动，而 'shortly' 意为很快。
Just remember to bring his vaccination records on the day.
This gives a reminder about requirements. It's practical for instructions; 'just remember to' is a gentle way to advise, with infinitive 'to bring' for actions.
这提供了关于要求提醒。对于指示来说很实用；'just remember to' 是一种温和的劝告方式，使用不定式 'to bring' 来表示行动。