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Inquiring about Waste Collection Schedule

询问垃圾收集时间表

A resident contacts the municipal waste management department to clarify their recycling or general waste collection days and rules.

居民联系市政垃圾管理部门,以澄清其回收或一般垃圾收集日期和规定。

对话

聆听并跟进对话

1
Emily (Female)
Hi, I'm calling to clarify the waste collection schedule for my new address. I just moved here last week.
您好,我打电话是想澄清一下我新地址的垃圾收集时间表。我上周刚搬来这里。
2
John (Male)
No problem at all! Could you please provide your full address so I can look that up for you?
没问题!请您提供您的完整地址,我好为您查询。
3
Emily (Female)
Certainly, it's 123 Maple Street, Apartment 4B.
当然,是枫树街123号,4B公寓。
4
John (Male)
Thank you. Okay, for 123 Maple Street, general waste collection is every Tuesday, and recycling is every other Thursday. Your next recycling pick-up is this Thursday, March 7th.
谢谢。好的,枫树街123号,普通垃圾收集是每周二,回收垃圾是每隔一周的周四。您下一次回收垃圾收集是本周四,3月7日。
5
Emily (Female)
Okay, that's clear. And what about the rules for putting out the bins? Are there specific times?
好的,明白了。那投放垃圾桶有什么规定吗?有没有具体的时间要求?
6
John (Male)
Yes, please place your bins at the curb no earlier than 6 PM the evening before collection day, and no later than 7 AM on the day of collection.
是的,请在收集日的前一天晚上6点后,但不晚于收集日当天早上7点前,将垃圾桶放到路边。
7
Emily (Female)
Got it. So, Tuesday for general waste, every other Thursday for recycling, and put them out the evening before. Is there anything I should know about bulky waste or hazardous materials?
明白了。那普通垃圾是周二,回收垃圾是隔周周四,并且前一天晚上投放。关于大件垃圾或有害物质,我还需要知道些什么吗?
8
John (Male)
For bulky waste, you'll need to schedule a special pick-up through our website or by calling us again. Hazardous materials have specific drop-off events, usually once a quarter. You can find the dates on our website.
对于大件垃圾,您需要通过我们的网站或再次致电我们安排一次特别收集。有害物质有专门的投放活动,通常每季度一次。您可以在我们的网站上找到日期。
9
Emily (Female)
Perfect, that covers everything. Thank you so much for your help, John!
太好了,都清楚了。非常感谢您的帮助,约翰!
10
John (Male)
You're very welcome, Emily. Have a good day!
不客气,艾米丽。祝您有美好的一天!

词汇

对话中的必备词汇和短语

waste collection

The service of picking up trash or garbage from homes; in this dialogue, it refers to when the city collects general waste or recycling.

从家庭中捡拾垃圾或废物服务的; 在这个对话中,它指的是城市收集一般废物或回收物的时候。

recycling

The process of sorting and reusing materials like paper, plastic, and glass to reduce waste; useful for asking about eco-friendly disposal in communities.

对纸张、塑料和玻璃等材料进行分类和再利用以减少浪费的过程;用于询问社区中环保处置方式很有用。

address

The location of a home or building, including street name and number; providing it is key when inquiring about local services like waste pickup.

房屋或建筑物的位置,包括街道名称和编号;在询问当地服务如垃圾收集时,提供它至关重要。

bins

Containers for holding trash or recyclables; in this context, it means the outdoor garbage cans you put out for collection.

用于存放垃圾或可回收物的容器;在这种语境中,指的是您为收集而放置在户外的户外垃圾桶。

curb

The edge of a street or sidewalk where you place items for public services; commonly used in instructions for waste or delivery services in English-speaking countries.

街道或人行道的边缘,用于放置物品供公共服务使用;在英语国家,常用于废物或交付服务的说明。

bulky waste

Large items like furniture or appliances that can't fit in regular bins; requires special arrangements in municipal waste services.

无法放入普通垃圾桶的家具或电器等大型物品;需要在市政废物服务中进行特殊安排。

hazardous materials

Dangerous items like chemicals or batteries that need special handling; important for safety rules in waste management.

像化学品或电池这样的危险物品,需要特殊处理;对废物管理中的安全规则很重要。

关键句型

需要记住和练习的重要短语

Hi, I'm calling to clarify the waste collection schedule for my new address.

This is a polite way to start a phone call for information; 'clarify' means to make something clear, useful for service inquiries. Grammar: Present continuous 'I'm calling' shows the current action.

这是开始电话询问信息的礼貌方式;'clarify' 意思是使某事清晰,有助于服务查询。语法:现在进行时 'I'm calling' 表示当前动作。

Could you please provide your full address so I can look that up for you?

A helpful request for details; 'look that up' means to search in a database. Useful in customer service to gather info politely. Grammar: 'Could you' is a polite conditional for requests.

一个有帮助的细节请求;'look that up' 意思是在数据库中搜索。在客户服务中,用于礼貌地收集信息很有用。语法:'Could you' 是用于请求的礼貌条件式。

General waste collection is every Tuesday, and recycling is every other Thursday.

This explains a schedule clearly; 'every other' means alternating weeks. Practical for describing routines like trash days. Grammar: Simple present tense for scheduled events.

这清楚地解释了一个时间表;'every other' 意味着交替的周。实用,用于描述像垃圾日这样的例行公事。语法:简单现在时用于计划事件。

Please place your bins at the curb no earlier than 6 PM the evening before collection day.

Gives specific rules with time limits; 'no earlier than' means not before that time. Useful for following municipal guidelines. Grammar: Imperative 'please place' for instructions.

提供带有时间限制的具体规则;'no earlier than' 意味着不在该时间之前。有助于遵守市政指南。语法:用于指示的祈使句 'please place'。

For bulky waste, you'll need to schedule a special pick-up through our website.

Explains how to arrange extra services; 'schedule a pick-up' means to book a collection. Helpful for handling large items. Grammar: Future 'you'll need to' for advice on actions.

解释如何安排额外服务;'schedule a pick-up' 意思是预约收集。处理大型物品很有帮助。语法:用于行动建议的将来时 'you'll need to'。

Perfect, that covers everything. Thank you so much for your help!

A positive way to end a conversation; 'covers everything' means it includes all needed info. Use this to show satisfaction in service calls. Grammar: Present simple for completion.

一种积极结束对话的方式;'covers everything' 意味着包括所有必要信息。在服务通话中用它来表示满意。语法:用于完成状态的现在简单时。