Gas Station Services
Getting assistance with fuel payment and asking about car wash services
获得加油付款帮助并询问洗车服务
情境
选择 5 个对话s 进行练习
Fueling Up & Payment Inquiry
The customer pulls up to the pump, fuels their car, and then approaches the cashier to inquire about payment methods, specifically how to pay for the fuel.
顾客把车开到油泵旁，给车加油，然后走到收银台询问付款方式，特别是如何支付油费。
Asking About Car Wash Options
After paying for fuel, the customer decides their car needs a wash and asks the gas station attendant about the available car wash services, pricing, and types of washes.
顾客付完油费后，觉得车需要清洗，便向加油站工作人员询问可用的洗车服务、价格和洗车类型。
Troubleshooting Payment Issues
The customer attempts to pay for fuel or car wash service but encounters an issue with their credit card or mobile payment. They need to explain the problem to the cashier and find an alternative solution.
顾客尝试支付燃油费或洗车服务费时，信用卡或移动支付出现问题。他们需要向收银员解释问题并找到替代解决方案。
Using Self-Service Pump Features
The customer is using a self-service pump and needs assistance understanding the instructions displayed on the screen for selecting fuel type, pre-paying, or starting the pump.
顾客正在使用自助加油泵，需要帮助理解屏幕上显示的选择燃油类型、预付款或启动油泵的说明。
Inquiring About Loyalty Programs/Discounts
The customer asks the cashier if the gas station offers any loyalty programs, discounts on fuel, or bundled deals for combining fuel and car wash services.
顾客询问收银员加油站是否提供任何会员计划、燃油折扣，或燃油与洗车服务相结合的套餐优惠。