Rescheduling an Appointment
Calling the clinic to change the date or time of an existing appointment due to a scheduling conflict.
因日程冲突，致电诊所更改现有预约的日期或时间。
对话
聆听并跟进对话
词汇
对话中的必备词汇和短语
reschedule
To change the date or time of a planned event, like an appointment. Use it when you need to move something to a different time.
更改计划事件的日期或时间，例如预约。当您需要将某事移到不同时间时使用。
appointment
A scheduled meeting or visit, often with a doctor or service. In this context, it's for a pet's veterinary visit.
预定的会议或访问，通常与医生或服务相关。在这个上下文中，它是针对宠物的兽医访问。
check-up
A routine medical examination to ensure health. Commonly used for pets or people to prevent issues.
常规医疗检查以确保健康。通常用于宠物或人类以预防问题。
clinic
A place where medical treatment is given, like a doctor's office. Here, it's an animal clinic for pets.
提供医疗治疗的地方，比如医生的办公室。这里是宠物动物诊所。
unexpected
Something that happens suddenly and not planned. Use it to explain why plans change, like 'an unexpected event.'
突然发生且未计划的事情。用于解释计划变更的原因，例如'一个意外事件。'
opening
An available time slot for an appointment. In scheduling, it means a free spot in the calendar.
预约的可用时间槽。在调度中，它意味着日历中的空位。
confirmation
Official proof or notice that something is set, like an email after booking. It reassures both parties.
正式的证明或通知，表示某事已确定，比如预订后的电子邮件。它让双方都安心。
关键句型
需要记住和练习的重要短语
How can I help you?
A polite greeting used by service staff to offer assistance. It's useful for starting customer interactions and shows friendliness. Grammar: Question form with 'how' for offering help.
服务人员用于提供帮助的礼貌问候语。它适用于开启客户互动，并显示友好。语法：使用‘how’的疑问形式来提供帮助。
I need to reschedule.
Directly states the purpose of the call. Useful when changing plans; it's clear and polite. Use it in phone calls for appointments to avoid confusion.
直接陈述通话目的。在改变计划时有用；它清晰且礼貌。在预约电话中使用以避免混淆。
What day or time would work better for you?
Asks for preferences in a helpful way. Great for service roles; it shows you're accommodating. Grammar: 'Would' makes it conditional and polite for suggestions.
以有帮助的方式询问偏好。非常适合服务角色；显示你很体贴。语法：'Would' 使它成为条件式，并为建议增添礼貌。
I was hoping for sometime next week if possible.
Expresses a preference softly. Useful for making requests without demanding. 'Hoping for' adds politeness; 'if possible' shows flexibility.
温和地表达偏好。有助于在不强求的情况下提出请求。'Hoping for'增添礼貌；'if possible'显示灵活性。
That sounds perfect.
Shows agreement and satisfaction. Common in conversations to confirm choices positively. Use it to end negotiations happily.
表示同意和满意。在对话中常见，用于积极确认选择。用它来愉快地结束谈判。
You'll receive a confirmation email shortly.
Informs about next steps. Useful in service to set expectations. 'Shortly' means soon; it's reassuring for the customer.
告知后续步骤。在服务中用于设定预期。'Shortly' 表示很快；这能让客户安心。
Thank you so much for your help.
Expresses strong gratitude. Polite way to end a helpful interaction. 'So much' emphasizes appreciation; use after receiving assistance.
表达强烈的感激之情。礼貌结束有帮助互动的方式。「So much」强调感激；在接收协助后使用。