Calling the Store to Check Hours
A customer calls the store's listed phone number to inquire about their current operating hours or if they are open today.
顾客拨打商店列出的电话号码，询问当前的营业时间或今天是否营业。
对话
聆听并跟进对话
词汇
对话中的必备词汇和短语
hours
This word refers to the times when a business is open for customers. For example, 'store hours' means the opening and closing times of a shop. It's useful when asking about schedules.
这个词指的是企业对客户开放的时间。例如，“store hours”表示商店的开店和关店时间。在询问日程时很有用。
open
As a verb, it means to start business or unlock doors for customers. As an adjective, it means available for business. Very common in daily conversations about shops or services.
作为动词，它意味着开始营业或为客户解锁门。作为形容词，它意味着可供营业。在关于商店或服务的日常对话中非常常见。
until
This preposition shows a time limit, like 'open until 6 PM' meaning it stays open up to 6 PM. Use it to describe end times in schedules.
这个介词表示时间限制，比如 'open until 6 PM' 意思是开放到下午 6 点。用于描述日程中的结束时间。
usually
An adverb meaning 'normally' or 'most of the time.' It's helpful for talking about regular habits, like daily opening times.
一个副词，意思是“正常情况下”或“大多数时间”。它有助于谈论常规习惯，例如每日开放时间。
definitely
This adverb means 'certainly' or 'without doubt.' Use it to confirm something strongly, like asking if a store is open now.
这个副词的意思是“当然”或“毫无疑问”。用它来强烈确认某事，比如问一家商店现在是否开门。
since
This preposition indicates a starting point in time, like 'open since 9 AM' meaning from 9 AM until now. It's useful for explaining durations.
这个介词表示时间上的起点，比如 'open since 9 AM' 意思是从上午 9 点到现在。它有助于解释持续时间。
look forward to
A phrasal verb meaning to anticipate something with pleasure. Common in polite endings, like 'We look forward to seeing you' to invite customers warmly.
一个意为愉快地期待某事的短语动词。常用于礼貌的结尾，如'We look forward to seeing you'，以热情地邀请客户。
关键句型
需要记住和练习的重要短语
I'm calling to ask about your store hours today.
This is a polite way to start a phone call inquiring about business times. Use it when contacting a store. The structure 'I'm calling to + verb' is common for stating the purpose of a call.
这是询问营业时间时电话开始的礼貌方式。联系商店时使用它。'I'm calling to + 动词'结构常用于陈述打电话的目的。
We're open until 6 PM this evening.
This sentence gives closing time information clearly. Useful for customer service. Note the future time expression with 'until' and the casual 'we're' for contractions.
这个句子清楚地提供了结束时间信息。适合客服使用。请注意使用“until”表示未来时间的表达，以及“we're”的随意缩写形式。
What time do you usually open in the mornings?
A question about regular opening times. 'Usually' adds the idea of habit. This pattern 'What time do you + verb?' is essential for asking schedules.
关于常规开门时间的问题。“Usually”添加了习惯的想法。这个模式“What time do you + verb?”对于询问日程至关重要。
We open at 9 AM from Monday to Saturday, and 10 AM on Sundays.
This explains weekly hours with days of the week. Useful for describing routines. It uses 'from...to...' for ranges and 'and' to connect different days.
这解释了每周时间和星期几。用于描述例行公事很有用。它使用 'from...to...' 表示范围，并使用 'and' 连接不同的日子。
So you're definitely open now?
A confirmation question using 'so' to connect to previous info. 'Definitely' emphasizes certainty. Great for double-checking availability in conversations.
使用'so'连接先前信息的确认问题。'Definitely'强调确定性。在对话中用于双重检查可用性非常好。
Yes, we've been open since 9 this morning.
This confirms current status with present perfect 'we've been open' for ongoing action from past to now. 'Since' specifies the start time. Ideal for reassuring customers.
这用现在完成时 'we've been open' 确认当前状态，表示从过去到现在持续的动作。'Since' 指定了开始时间。适合安慰客户。
Perfect, thank you so much for the information!
A polite way to end a conversation after getting help. 'Thank you so much' adds emphasis. Use this to show appreciation in service interactions.
在获得帮助后礼貌地结束对话的一种方式。'Thank you so much' 增加了强调。在服务互动中用它来表达感激。
You're welcome! We look forward to seeing you.
Standard polite response to thanks, followed by a friendly invitation. 'Look forward to + gerund (seeing)' is a common positive closing phrase in business.
对感谢的标准礼貌回应，后面跟着友好的邀请。'Look forward to + 动名词 (seeing)' 是商业中常见的积极结束语。