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Scheduling and Confirming Appointment Details

安排和确认预约详情

The patient and clinic staff agree on a specific date and time for the checkup, and all appointment details are confirmed, including the chosen package and location.

患者和诊所工作人员就体检的具体日期和时间达成一致,并确认所有预约详情,包括所选套餐和地点。

对话

聆听并跟进对话

1
Sarah (Female)
Hi David, I'm calling to confirm the details for your upcoming health checkup.
嗨,大卫,我打电话是为了确认您即将进行的健康体检的详细信息。
2
David (Male)
Yes, Sarah, thanks for calling. I believe we tentatively set it for August 15th, is that right?
是的,莎拉,谢谢你打电话。我记得我们暂定在8月15日,对吗?
3
Sarah (Female)
That's correct. We have you down for August 15th at 9:00 AM. Does that still work for you?
是的。我们给您安排的是8月15日上午9点。这个时间对您来说还合适吗?
4
David (Male)
Yes, 9:00 AM on August 15th is perfect. And it's for the executive health package, correct?
是的,8月15日上午9点非常合适。还有,是行政健康套餐,对吗?
5
Sarah (Female)
That's right, the executive health package. And it will be at our downtown clinic location on Main Street. Have you been there before?
没错,是行政健康套餐。地点在我们市中心主街的诊所。您以前去过那里吗?
6
David (Male)
Yes, I know exactly where that is. Just to confirm, do I need to fast before the appointment?
是的,我知道具体位置。只是想确认一下,我预约前需要禁食吗?
7
Sarah (Female)
Yes, please fast for at least 8-10 hours prior to your 9:00 AM appointment. Only sips of water are allowed. We'll also send you a detailed preparation email shortly.
是的,请在上午9点预约前至少禁食8-10小时。只允许少量饮水。我们很快也会给您发送一封详细的准备工作邮件。
8
David (Male)
Got it. Fasting for 8-10 hours. Thank you, Sarah, this helps a lot. Everything is clear.
明白了。禁食8-10小时。谢谢你,莎拉,这很有帮助。所有都清楚了。
9
Sarah (Female)
You're very welcome, David. We look forward to seeing you on August 15th. Have a great day!
不客气,大卫。我们期待8月15日见到您。祝您有愉快的一天!

词汇

对话中的必备词汇和短语

confirm

To confirm means to make sure that something is true or correct, often by checking details. It's useful when verifying appointments or plans.

确认意味着确保某事是真实的或正确的,通常通过检查细节。这在验证预约或计划时很有用。

tentatively

Tentatively means in a way that is not final or certain, like a temporary plan that might change. Use it when discussing possible dates or arrangements.

Tentatively 意思是以非最终或确定的方式,就像一个可能改变的临时计划。在讨论可能的日期或安排时使用它。

executive

Executive here refers to a high-level or premium service, like a special health package for busy professionals. It's common in business or service contexts.

这里的Executive指的是高档或优质服务,比如为忙碌的专业人士提供的特殊健康套餐。在商业或服务环境中很常见。

fast

To fast means to not eat any food for a set time, often before medical tests. It's important in health contexts to prepare the body.

禁食意味着在一段时间内不吃任何食物,通常在医疗检查前。这在健康背景下很重要,以准备身体。

prior

Prior means before a certain time or event. Use it to specify something that should happen earlier, like 'prior to the meeting'.

Prior 意为在某个时间或事件之前。使用它来指定应该更早发生的事情,比如 'prior to the meeting'。

sips

Sips are small amounts of liquid taken into the mouth, like drinking a little water. It's used when only minimal intake is allowed.

小口是少量的液体摄入嘴中,就像喝一点水。它用于只允许最小摄入时。

preparation

Preparation means getting ready for something, like steps to take before an event. In medical contexts, it includes instructions to follow.

准备意味着为某事做好准备,比如在事件发生前采取的步骤。在医疗语境中,它包括要遵循的指示。

关键句型

需要记住和练习的重要短语

I'm calling to confirm the details for your upcoming health checkup.

This sentence uses 'I'm calling to' to state the purpose of a phone call, followed by an infinitive 'to confirm'. It's useful for starting professional calls to verify information, showing politeness and clarity.

这个句子使用 'I'm calling to' 来陈述电话的目的,后面跟不定式 'to confirm'。它在开始专业电话以验证信息时很有用,显示出礼貌和清晰。

We have you down for August 15th at 9:00 AM.

This is a common way to confirm a schedule, with 'have you down for' meaning 'we recorded you for'. It's practical for appointments to avoid confusion about dates and times.

这是确认日程的一种常见方式,其中 'have you down for' 的意思是 '我们为你记录了'。这对于预约很实用,可以避免日期和时间的混淆。

Does that still work for you?

'Work for you' means 'is convenient or suitable for you'. This question checks if a plan is okay, using present simple for ongoing suitability. Use it to confirm preferences politely.

'Work for you' 意思是 '对你来说方便或合适'。这个问题是为了检查计划是否没问题,使用现在简单时表示持续的适宜性。用它来礼貌地确认偏好。

Just to confirm, do I need to fast before the appointment?

'Just to confirm' is a polite phrase to double-check information without seeming unsure. The question uses 'do I need to' for necessity. It's great for clarifying instructions in formal situations.

‘Just to confirm’ 是一个礼貌的短语,用于在不显得不确定的情况下双重检查信息。这个问题使用 ‘do I need to’ 来表示必要性。它非常适合在正式场合澄清指示。

Please fast for at least 8-10 hours prior to your 9:00 AM appointment.

This imperative sentence gives instructions with 'please' for politeness. 'Prior to' means 'before', and 'at least' specifies a minimum. Useful for medical preparations to ensure patient compliance.

这个祈使句使用'please'来礼貌地给出指示。'Prior to'的意思是'before','at least'指定了最小值。有助于医疗准备以确保患者遵守。

Got it. Everything is clear.

'Got it' is informal for 'I understand', and 'everything is clear' confirms comprehension. This pattern is handy to end conversations, showing you've grasped the details without needing more explanation.

“Got it”是“I understand”的非正式说法,“everything is clear”确认了理解。这个模式很方便用于结束对话,显示你已经掌握了细节,不需要进一步解释。

We look forward to seeing you on August 15th.

'Look forward to' expresses positive anticipation, followed by a gerund 'seeing'. It's a courteous way to end professional interactions, like appointments, building goodwill.

'Look forward to' 表示积极的期待,后跟动名词 'seeing'。这是结束专业互动的礼貌方式,例如预约,建立善意。