Understanding Loyalty Program Benefits
A new customer asks about the store's loyalty program, how to sign up, and what benefits or exclusive discounts it offers.
新顾客询问商店的会员计划、如何注册以及它提供哪些福利或独家折扣。
对话
聆听并跟进对话
词汇
对话中的必备词汇和短语
loyalty program
A system stores use to reward regular customers with discounts and points for shopping often. It's common in grocery stores to encourage repeat visits.
商店使用的一种系统，用于奖励经常购物的常客，提供折扣和积分。在杂货店中很常见，以鼓励重复访问。
sign up
To register or join a program or service, often by providing personal information. Use this when you want to become a member of something like a store's rewards system.
注册或加入程序或服务，通常通过提供个人信息。当您想成为商店奖励系统之类的成员时使用此功能。
benefits
The advantages or good things you get from joining something, like discounts or free items. Ask about benefits to understand why it's worth joining.
加入某事时获得的优点或好处，比如折扣或免费物品。询问福利以了解为什么值得加入。
exclusive discounts
Special price reductions available only to certain customers, like members. This word 'exclusive' means not for everyone, making it feel special.
仅针对特定客户（如会员）提供的特别价格优惠。这个词 'exclusive' 表示不是针对每个人，这让它感觉特别。
personalized offers
Custom deals made just for you based on what you buy. 'Personalized' means tailored to your habits, like emails about your favorite products.
根据您的购买情况为您量身定制的特惠。'个性化'意味着根据您的习惯量身定制，比如关于您喜爱产品的电子邮件。
earn points
To collect credits or rewards from purchases that you can use later. In stores, you 'earn' one point per dollar spent, for example.
从购买中收集可以稍后使用的信用或奖励。例如，在商店中，您每花费一美元“赚取”一分。
redeem
To exchange points or coupons for something valuable, like a discount. Use this when turning in rewards for savings on your next shop.
将积分或优惠券兑换成有价值的东西，比如折扣。在将奖励兑换成下次购物节省时使用此词。
app
Short for 'application,' a program on your phone for tasks like checking offers. Many stores have apps for easy access to loyalty benefits.
“应用程序”的缩写，是手机上用于检查优惠等任务的程序。许多商店提供app，以方便访问忠诚度福利。
关键句型
需要记住和练习的重要短语
I'm new to this area and was wondering if you have a loyalty program here?
This is a polite way to ask about something you're curious about. 'Was wondering' softens the question, making it less direct. Use it when inquiring politely in a store as a newcomer.
这是询问你好奇的事物的礼貌方式。'Was wondering'软化了问题，使其不那么直接。作为新手在商店礼貌询问时使用。
Are you interested in signing up today?
A helpful question from a store employee to encourage joining. The present continuous 'signing up' shows an action happening now. Use this to invite someone to register immediately.
这是店员用来鼓励加入的有用问题。现在进行时 'signing up' 表示正在发生的动作。用这个来邀请某人立即注册。
What are the main benefits, and how do I sign up?
This combines two questions with 'and' for efficiency. 'Main benefits' focuses on key advantages. It's useful when you want details before deciding to join something.
这用 'and' 结合了两个问题以提高效率。'Main benefits' 关注关键优势。当您在决定加入某事之前想要细节时，这很有用。
Members get exclusive discounts on certain items each week, plus personalized offers based on your shopping habits.
This explains benefits using 'get' for receiving perks and 'plus' to add more. 'Based on' shows the reason for offers. Use this pattern to describe program advantages clearly.
这使用 'get' 来表示接收福利，以及 'plus' 来添加更多，来解释福利。'Based on' 显示优惠的原因。请使用这种模式来清晰描述程序的优势。
You also earn points on every purchase that you can redeem for future savings.
A relative clause 'that you can redeem' adds detail. 'Earn points on every purchase' is a common phrase in rewards programs. It's great for explaining how rewards work over time.
关系从句 'that you can redeem' 添加了细节。'Earn points on every purchase' 是奖励程序中的常见短语。它非常适合解释奖励如何随着时间推移而发挥作用。
Just your email address and phone number, and we'll create an account for you right here at the register.
Starts with 'just' to mean 'only,' simplifying the process. Future 'we'll create' promises quick help. Use this to reassure someone about easy sign-up steps.
“just”以“only”开头，简化了流程。未来的“we'll create”承诺快速帮助。使用此来安慰某人关于简单的注册步骤。
We'll email you weekly specials, and if you download our app, you'll see your tailored offers there.
Uses conditional 'if you download' for options and 'tailored' meaning customized. 'Weekly specials' is a store term for deals. This sentence shows multiple ways to get benefits.
使用条件句'如果您下载'来表示选项，'tailored'意为定制的。'Weekly specials'是商店术语，指特价商品。此句展示了获得福利的多种方式。
I think I'll sign up then. Thanks for the information!
Expresses a decision with 'I think I'll' for tentative agreement, followed by thanks. It's polite and positive. Use this to confirm joining after getting details.
使用‘I think I’ll’表达试探性同意的决定，后跟感谢。它礼貌且积极。用它来在获取细节后确认加入。