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Checking into a Hotel

酒店入住时

You've just checked into your hotel room and want to get online. You either look for information in the room or call the front desk to ask for the Wi-Fi details.

你刚入住酒店房间,想上网。你可以在房间内查找信息,或者致电前台询问Wi-Fi详情。

对话

聆听并跟进对话

1
John (Male)
Hello, this is room 305. I just checked in and wanted to ask about the Wi-Fi.
您好,这里是305房间。我刚办理入住,想问一下关于无线网络的事情。
2
Emma (Female)
Certainly, sir. Are you looking for the network name or the password?
当然可以,先生。您是想知道网络名称还是密码?
3
John (Male)
Both, please. I can't seem to find the information in the room.
两样都请告诉我吧。我好像没在房间里找到相关信息。
4
Emma (Female)
No problem. The Wi-Fi network name is 'HotelGuest' and the password is 'Welcome2024'.
没问题。无线网络名称是“HotelGuest”,密码是“Welcome2024”。
5
John (Male)
Got it. So that's 'HotelGuest' and 'Welcome2024'. Is it case-sensitive?
知道了。也就是说“HotelGuest”和“Welcome2024”。它区分大小写吗?
6
Emma (Female)
Yes, it is case-sensitive, so please make sure to use a capital 'W' for 'Welcome'.
是的,它区分大小写,所以请务必使用大写的“W”来输入“Welcome”。
7
John (Male)
Okay, thank you so much for your help!
好的,非常感谢您的帮助!
8
Emma (Female)
You're welcome! Enjoy your stay.
不客气!祝您入住愉快。

词汇

对话中的必备词汇和短语

Wi-Fi

Wi-Fi is a wireless technology that allows devices like phones and laptops to connect to the internet without cables. In this dialogue, it's used to refer to the hotel's internet service.

Wi-Fi 是一种无线技术,允许手机和笔记本电脑等设备在没有电缆的情况下连接到互联网。在这个对话中,它用于指代酒店的互联网服务。

password

A password is a secret word or code you enter to access something protected, like a Wi-Fi network. Here, it's the key to connect to the hotel's Wi-Fi.

密码是一个秘密的单词或代码,你输入它来访问受保护的东西,比如Wi-Fi网络。这里,它是连接酒店Wi-Fi的钥匙。

network name

The network name, also called SSID, is the label or title given to a Wi-Fi connection so you can select it on your device. In the dialogue, it's 'HotelGuest'.

网络名称,也称为 SSID,是为 Wi-Fi 连接提供的标签或标题,以便您可以在设备上选择它。在对话中,它是 'HotelGuest'。

checked in

To check in means to arrive at a hotel and complete the registration process to get your room. John says he just checked in, meaning he has recently arrived.

入住意味着到达酒店并完成注册流程以获取您的房间。John说他刚刚入住,这意味着他最近到达。

case-sensitive

Case-sensitive means that uppercase and lowercase letters are treated differently, so 'Welcome' is not the same as 'welcome'. This is important for entering passwords correctly.

区分大小写意味着大写和小写字母被视为不同,因此 'Welcome' 与 'welcome' 不相同。这对于正确输入密码很重要。

关键句型

需要记住和练习的重要短语

Hello, this is room 305. I just checked in and wanted to ask about the Wi-Fi.

This is a polite way to introduce yourself on a phone call and state your purpose. Use it when calling a hotel front desk. 'Wanted to ask' is past tense for politeness, showing a request.

这是电话中礼貌地介绍自己并说明目的的一种方式。在打电话给酒店前台时使用。'想问'使用过去时是为了礼貌,表示请求。

Certainly, sir. Are you looking for the network name or the password?

This shows polite customer service. 'Certainly' means 'of course' or 'yes, happily'. The question uses 'or' to offer choices, helpful when helping someone with options.

这展示了礼貌的客户服务。「Certainly」表示「当然」或「乐意效劳」。问题使用「or」来提供选择,在帮助某人选择选项时很有帮助。

Both, please. I can't seem to find the information in the room.

'Both, please' politely requests two things. 'Can't seem to find' is a soft way to say you looked but didn't succeed, avoiding blame. Useful for expressing mild frustration.

'Both, please' 是礼貌地请求两件事。'Can't seem to find' 是一种温和的方式,表示你找过了但没成功,避免指责。用以表达轻微的沮丧。

The Wi-Fi network name is 'HotelGuest' and the password is 'Welcome2024'.

This clearly provides information. Use this structure to give details: subject + 'is' + information. It's direct and helpful in service situations like hotels or cafes.

这清楚地提供了信息。使用这种结构来提供细节:主语 + '是' + 信息。它直接且在酒店或咖啡馆等服务场合很有帮助。

Got it. So that's 'HotelGuest' and 'Welcome2024'. Is it case-sensitive?

'Got it' means 'I understand'. Repeating the info confirms accuracy. Asking 'Is it case-sensitive?' shows caution with tech details, common when setting up Wi-Fi.

“Got it”意思是“我明白了”。重复信息以确认准确性。询问“区分大小写吗?”显示了对技术细节的谨慎,这在设置Wi-Fi时很常见。

Yes, it is case-sensitive, so please make sure to use a capital 'W' for 'Welcome'.

This explains a detail clearly. 'So' connects the reason to advice. 'Make sure to' is a polite instruction. Use this to give tips on precise actions like typing passwords.

这清楚地解释了一个细节。'So' 将原因与建议连接起来。'Make sure to' 是一种礼貌的指示。使用此方法来给出关于精确动作如输入密码的提示。

Okay, thank you so much for your help!

This is a standard way to end a helpful conversation. 'Thank you so much' adds emphasis for extra politeness. Say it after receiving assistance to show appreciation.

这是结束一段有益对话的标准方式。“Thank you so much”增加了额外的礼貌强调。在收到帮助后说这句话,以表达感激之情。