Active Listening & Seeking Clarification
The other person actively listens to what is being said, seeking clarification by asking open-ended questions and paraphrasing to ensure understanding of the first person's perspective.
另一方积极倾听对方所说的话，通过提出开放式问题和转述来寻求澄清，以确保理解第一方的观点。
对话
聆听并跟进对话
词汇
对话中的必备词汇和短语
brushed off
To be ignored or dismissed rudely, like when someone doesn't pay attention to your words. Useful in conversations about feeling unimportant.
被粗鲁地忽略或驳回，就像有人不注意你的话一样。在谈论感到不重要的对话中有用。
intention
Your planned purpose or goal behind an action. Use it to explain what you meant to do, like 'That wasn't my intention.'
行动背后的计划目的或目标。用它来解释你打算做什么，比如‘那不是我的意图。’
jumped to conclusions
To form an opinion too quickly without all the facts. Common in misunderstandings, e.g., 'Don't jump to conclusions.'
在没有所有事实的情况下太快形成意见。在误解中常见，例如‘不要贸然下结论。’
feasibility
Whether something is possible or practical to do. Often used in work or project talks, like discussing if an idea can work.
某事是否可能或实际可做。通常用于工作或项目讨论中，比如讨论一个想法是否可行。
dismissed
To reject or ignore something without considering it seriously. Helpful for expressing when you feel your ideas are not valued.
拒绝或忽略某事而不认真考虑它。有助于表达当你觉得你的想法不被重视时。
made up your mind
To decide firmly about something. Use in conflicts to describe someone who won't listen to new information.
坚定地决定某事。在冲突中使用，以描述不愿听取新信息的人。
come across
To seem or appear in a certain way to others. Like 'It came across as rude,' meaning it seemed rude even if not intended.
在他人看来以某种方式显现或呈现。例如 'It came across as rude'，意思是即使并非本意，也显得粗鲁。
appreciate
To be grateful for something. Polite way to thank someone, e.g., 'I appreciate your help,' in resolving talks.
对某事感到感激。礼貌地感谢某人的方式，例如 'I appreciate your help'，在解决谈话中。
关键句型
需要记住和练习的重要短语
Hey Michael, can we talk for a minute? I felt a bit brushed off earlier when I was trying to explain my idea for the project.
This uses an 'I' statement ('I felt') to express feelings without blaming. Useful for starting a calm conversation about a misunderstanding; the question 'can we talk' shows politeness.
这使用了“我”陈述（“我感觉”）来表达感受而不指责。有助于开始关于误解的平静对话；“我们能聊吗”这个问题显示出礼貌。
I'm sorry if it came across that way. That wasn't my intention at all.
A gentle apology that acknowledges how actions seemed, not admitting full fault. 'Came across' explains appearance; great for diffusing tension without over-apologizing.
一种温和的道歉，承认行动看起来如何，而不承认全部过错。'Came across'解释了外观；非常适合在不过度道歉的情况下缓和紧张气氛。
Can you tell me more about what happened?
An open-ended question to encourage sharing and show active listening. Use it to seek clarification and build understanding in conflicts.
一个开放式问题，用于鼓励分享并显示积极倾听。在冲突中使用它来寻求澄清并建立理解。
So, if I'm understanding you correctly, you felt I dismissed your thoughts too quickly and didn't give your idea a fair hearing? Is that right?
Paraphrasing to confirm understanding, using 'if I'm understanding you correctly' for accuracy. This active listening technique prevents further misunderstandings; ends with a yes/no question for confirmation.
改述以确认理解，使用‘如果我理解正确的话’以确保准确性。这种积极倾听技巧可以防止进一步的误解；以是/否问题结束以确认。
Exactly. It felt like you'd already made up your mind, and I just wanted to be heard fully before any judgments were made.
Agrees and elaborates feelings with 'It felt like' for personal perspective. 'Be heard fully' emphasizes needing complete attention; useful in 'I' statements to clarify needs.
同意并用‘It felt like’阐述感受，提供个人视角。‘Be heard fully’强调需要完全的关注；在‘I’陈述中用于澄清需求很有用。
I see. I apologize, Sarah. I was probably trying to be efficient and didn't realize how that might have come across.
Starts with 'I see' to show empathy, then apologizes and explains own side. 'Come across' discusses perception; helps in balancing apology with self-explanation.
以‘I see’开头显示共情，然后道歉并解释自己的立场。‘Come across’讨论感知；有助于在道歉与自我解释之间取得平衡。
I appreciate you explaining that. It helps to understand your perspective.
Expresses thanks and acknowledges the other's view. 'Appreciate' is polite gratitude; use after hearing explanations to show mutual respect and end positively.
表达感谢并承认对方的观点。'Appreciate' 是礼貌的感激；用于听取解释后，以显示相互尊重并积极结束。
Absolutely, I can definitely work on that. Thanks for bringing this to my attention, Sarah.
Agrees strongly with 'Absolutely' and commits to change with 'I can work on that.' Shows willingness to improve; useful for closing resolutions on a positive note.
强烈同意'当然'，并以'我可以处理那个'承诺改变。显示出改进的意愿；有利于以积极的语气结束决议。