Clarifying Menu Items/Allergens

澄清菜单或过敏信息

The customer asks questions about specific menu items, ingredients, or discloses allergy concerns.

顾客询问关于特定菜单项目、食材的问题,或告知过敏问题。

对话10

C
Customer

Hi, I'd like to place an order for delivery. Can you tell me more about your vegetarian spicy noodles?

你好,我想点外卖。你能给我介绍一下你们的素食辣味面吗?

R
Restaurant Staff

Certainly! Our vegetarian spicy noodles come with a mix of fresh vegetables like bell peppers, carrots, and broccoli, in a savory and spicy broth. It's quite popular.

当然!我们的素食辣味面包含甜椒、胡萝卜和西兰花等新鲜蔬菜,配以香辣可口的汤底。非常受欢迎。

C
Customer

Sounds good! Just to confirm, does it contain any kind of mushroom? I'm allergic to certain types.

听起来不错!只是确认一下,里面含有蘑菇吗?我对某些蘑菇过敏。

R
Restaurant Staff

Let me double-check for you. One moment... Okay, I've checked. It does contain shiitake mushrooms. Would you like to omit them, or perhaps choose another dish?

我帮您再确认一下。请稍等……好的,我查过了。里面确实有香菇。您想去掉香菇,还是选择其他菜品?

C
Customer

Oh, thanks for checking! Yes, please omit the shiitake mushrooms. And could you also confirm if there are any nuts in the dish or any cross-contamination risks?

哦,谢谢您帮我确认!是的,请去掉香菇。另外,您能确认一下这道菜里是否有坚果,或者有没有交叉污染的风险吗?

R
Restaurant Staff

No problem. We don't add nuts directly to the vegetarian spicy noodles, and we take precautions to avoid cross-contamination for common allergens. We'll make a special note for your order.

没问题。素食辣味面中不直接添加坚果,我们也会采取预防措施,避免常见过敏原的交叉污染。我们会为您的订单特别注明。

C
Customer

That's great, thank you so much! I really appreciate you being so thorough. So, one vegetarian spicy noodles, no shiitake mushrooms. Anything else I should know?

太好了,非常感谢!我很感激您如此细致。那么,一份素食辣味面,不要香菇。还有什么我应该知道的吗?

R
Restaurant Staff

You're welcome! Just to confirm, the dish is spicy, but we can adjust the spice level if needed. How spicy would you like it?

不客气!只是确认一下,这道菜是辣的,但如果需要,我们可以调整辣度。您想要多辣的呢?

C
Customer

Medium spicy would be perfect, thanks! That's everything. What's the total and estimated delivery time?

中辣就好,谢谢!就是这些。总共多少钱,预计送达时间是多久?

R
Restaurant Staff

Alright, one medium spicy vegetarian noodles, no shiitake mushrooms. The total is $15.50, and the estimated delivery time is 30-40 minutes. Can I get your address and phone number?

好的,一份中辣素食面,不含香菇。总计15.50美元,预计送达时间是30-40分钟。请问您的地址和电话号码?

词汇10

  • vegetarian素食

    This means food without meat or animal products, like plants and veggies. Use it when ordering plant-based dishes.

    这意味着不含肉类或动物产品的食物,比如植物和蔬菜。在点植物基菜肴时使用。

  • spicy辣

    Describes food that has a hot, burning taste from peppers or spices. It's common in Asian cuisine to ask about spice levels.

    描述由于辣椒或香料而具有热辣、灼烧味道的食物。在亚洲菜肴中,询问辣度水平很常见。

  • allergic过敏的

    Means your body reacts badly to something, like getting sick from certain foods. Always disclose allergies when ordering to stay safe.

    意味着你的身体对某些东西反应不良,比如吃某些食物会生病。点餐时总是要告知过敏情况以确保安全。

  • mushroom蘑菇

    A type of fungus used in cooking, like shiitake or button mushrooms. Some people are allergic, so check ingredients carefully.

    一种用于烹饪的真菌,如香菇或白蘑菇。有些人对它过敏,因此请仔细检查成分。

  • omit省略

    To leave out or remove something from a dish. Use this politely when customizing your order, like 'omit the onions.'

    从菜肴中省略或移除某物。在自定义订单时礼貌地使用,例如“省略洋葱。”

  • nuts坚果

    Edible seeds like peanuts or almonds that can cause allergies. Restaurants often ask about nut allergies for safety.

    像花生或杏仁这样的可食用种子,可能引起过敏。餐厅经常询问坚果过敏以确保安全。

  • cross-contamination交叉污染

    When allergens from one food mix into another during cooking. It's important to ask about this if you have allergies.

    烹饪过程中一种食物的过敏原混入另一种食物中。如果你有过敏症,询问此事很重要。

  • precautions预防措施

    Steps taken to prevent problems, like separating allergy foods. Use in contexts like 'We take precautions for allergens.'

    为防止问题而采取的步骤,例如分离过敏食物。用法如“我们为过敏原采取预防措施。”

  • thorough彻底的

    Means careful and complete, checking every detail. Praise staff with 'I appreciate you being thorough' to show thanks.

    意味着仔细而完整,检查每一个细节。用“我欣赏你的彻底”来赞美员工,以表达感谢。

  • adjust调整

    To change something to fit your needs, like spice level. Say 'Can you adjust the salt?' when customizing food.

    根据您的需求更改某物,例如辣度级别。在定制食物时,说“能调整盐吗?”

重点句子11

  1. 1

    I'd like to place an order for delivery.

    我想下外送订单。

    This is a polite way to start a phone order. 'I'd like' is a soft form of 'I want' for being courteous. Use it when calling restaurants.

    这是开始电话订单的一种礼貌方式。'I'd like' 是 'I want' 的柔和形式,用于礼貌。用它来打电话给餐厅。

  2. 2

    Can you tell me more about your vegetarian spicy noodles?

    你能告诉我更多关于你们的素食辣面吗?

    This asks for details on a menu item. 'Can you tell me more about' is a common phrase for seeking information. Great for clarifying dishes.

    这是询问菜单项的细节。'Can you tell me more about' 是一种常见的寻求信息的短语。非常适合澄清菜品。

  3. 3

    Just to confirm, does it contain any kind of mushroom?

    只是确认一下,有没有包含任何种类的蘑菇?

    'Just to confirm' means double-checking politely. The question uses 'does it contain' for yes/no about ingredients. Useful for allergies.

    ‘Just to confirm’的意思是礼貌地双重确认。问题是使用‘does it contain’来询问成分的 yes/no。有助于过敏。

  4. 4

    I'm allergic to certain types.

    我对某些类型过敏。

    This discloses a health issue simply. 'Allergic to' follows with the allergen. Always say this early in food orders to avoid risks.

    这简单地揭示了一个健康问题。'Allergic to'后面跟着过敏原。在食物订单中始终及早说出来以避免风险。

  5. 5

    Let me double-check for you.

    让我为你再确认一遍。

    Offers to verify information helpfully. 'Double-check' means check twice. Staff use this to show care; learners can use it too.

    提供有帮助的信息验证。“Double-check”意思是检查两次。工作人员用它来显示关怀;学习者也可以使用。

  6. 6

    Would you like to omit them, or perhaps choose another dish?

    您想省略它们,还是选择另一道菜?

    Suggests options politely. 'Would you like to' is conditional for choices; 'omit' means remove. Good for handling custom requests.

    礼貌地建议选项。'Would you like to' 是用于选择的条件式;'omit' 意思是删除。适合处理自定义请求。

  7. 7

    Please omit the shiitake mushrooms.

    请省略香菇。

    Directly requests removal. Use imperative 'please omit' after confirming. It's practical for allergy modifications in orders.

    直接要求移除。确认后使用命令式 'please omit'。这对订单中的过敏修改很实用。

  8. 8

    We take precautions to avoid cross-contamination.

    我们采取预防措施以避免交叉污染。

    Explains safety measures. Present tense 'take' for ongoing actions. Reassures customers; learn to discuss food safety.

    解释安全措施。现在时 'take' 用于持续行动。安抚客户;学习讨论食品安全。

  9. 9

    I really appreciate you being so thorough.

    我真的很感激你如此彻底。

    Expresses thanks for careful service. 'Appreciate' means grateful; 'being so thorough' praises detail. Use after good help.

    表达对细心服务的感谢。'Appreciate' 意思是感激;'being so thorough' 赞扬细节。在得到良好帮助后使用。

  10. 10

    How spicy would you like it?

    您要多辣?

    Asks for preference on heat level. Question form with 'how' for degree. Common in spicy food orders; respond with 'mild' or 'medium.'

    询问对辣度水平的偏好。使用'how'表示程度的疑问形式。在点辣食时常见;用'mild'或'medium'回应。

  11. 11

    The total is $15.50, and the estimated delivery time is 30-40 minutes.

    总计为$15.50,预计送达时间为30-40分钟。

    Gives order summary. 'The total is' for price; 'estimated' means approximate. Essential for closing food delivery calls.

    提供订单摘要。'The total is' 用于价格;'estimated' 意味着大约。结束食品外卖通话的基本要素。